Sender IP Black List

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Rambaldi
Posts: 16
Joined: Fri Nov 03, 2017 12:04 am

Sender IP Black List

Post by Rambaldi » Wed Feb 05, 2020 2:07 am

Hi, how can I enter an entire class of ip addresses (ex. 10.10.10.1 to 10.10.10.255)?
Thank you

magicspam
Posts: 1337
Joined: Tue Oct 28, 2008 2:27 pm

Re: Sender IP Black List

Post by magicspam » Wed Feb 05, 2020 5:28 pm

Hello Rimbaldi,

Thank you for your question.

If you wish to ad the entire range of Ip addresses to the Whitelist, please add them in the form of:

10.10.10.1 - 10.10.10.255

Please let us know if you have any further questions.
-- MagicSpam Support Team --

Rambaldi
Posts: 16
Joined: Fri Nov 03, 2017 12:04 am

Re: Sender IP Black List

Post by Rambaldi » Thu Feb 06, 2020 2:20 am

Thanks, I had entered 10.10.10.0 - 10.10.10.255 but it didn't work. now i changed the first ip from 0 to 1 and i hope it works.
Another question since often the ip classes for example 10.10.1.1 - 10.10.255.255 is the same all right?
Thank you

Rambaldi
Posts: 16
Joined: Fri Nov 03, 2017 12:04 am

Re: Sender IP Black List

Post by Rambaldi » Thu Feb 06, 2020 4:23 am

Sotty this rule 10.10.10.1 - 10.10.10.255 not working

magicspam
Posts: 1337
Joined: Tue Oct 28, 2008 2:27 pm

Re: Sender IP Black List

Post by magicspam » Thu Feb 06, 2020 5:23 pm

Hello Rimbaldi,

Thank you for your reply.

To troubleshoot this issue could you please confirm that your MagicSpam is updated to the latest version: 2.1-8.2?

Also could you please provide us a screenshot showing the exemption section and any error messages?

Lastly, can you please clarify if you are unable to enter the range in the exemptions section or you are able to enter it but emails are not being blocked?

Thank you.
-- MagicSpam Support Team --

Rambaldi
Posts: 16
Joined: Fri Nov 03, 2017 12:04 am

Re: Sender IP Black List

Post by Rambaldi » Fri Feb 07, 2020 2:04 am

Hi installed version 2.1-8.2
I put the whole class as blocked ip continue to get emails from the addresses as you see in the attachments thanks
Attachments
MagiSPamRL2.jpg
MagiSPamRL2.jpg (40.89 KiB) Viewed 2949 times
MagiSPamRL1.jpg
MagiSPamRL1.jpg (96.35 KiB) Viewed 2949 times

admin
Site Admin
Posts: 20
Joined: Tue Feb 06, 2007 5:36 am

Re: Sender IP Black List

Post by admin » Fri Feb 07, 2020 2:30 pm

Hello Rimbaldi,

Thank you for providing us the requested information.

As the sender is already rate limited by the MagicSpam Inbound Rate Limiter, messages would continue being rate limited (blocked) until the Rate Limit expires - hence "RATELIMIT[Inbound]" log entries.

Once the rate limit has expired, please check to see if any entries in the logs, that are coming from blacklisted IPs are marked as "HAM".

If you notice any HAM log entries from these IP addresses in the future, please let us know and we will further troubleshoot this issue.

Rambaldi
Posts: 16
Joined: Fri Nov 03, 2017 12:04 am

Re: Sender IP Black List

Post by Rambaldi » Sat Feb 08, 2020 1:24 am

yes, once the time of the rate limiter block expires, I start to get mail ham from those addresses again until it is rejected again for having reached the limit. Blacklisting the complete class does not work. Spam has increased in the past few weeks and blocking systems have to work best to protect my customers.
Thank you

Rambaldi
Posts: 16
Joined: Fri Nov 03, 2017 12:04 am

Re: Sender IP Black List

Post by Rambaldi » Mon Feb 10, 2020 3:37 am

Thank you
i have solved my problem.

magicspam
Posts: 1337
Joined: Tue Oct 28, 2008 2:27 pm

Re: Sender IP Black List

Post by magicspam » Mon Feb 10, 2020 4:07 pm

Hello Rimbaldi,

Thank you for the update - we are happy to hear that you were able to resolve the issue. That said, could you please let us know how was this issue resolved in your system as, we would like to make sure that blacklisting IP ranges in your MagicSpam is working as intended?

Thank you.
-- MagicSpam Support Team --

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