Remove false blacklist

There will always be opinions, both good and bad on how MagicSpam protection, rules and policies are used, and what the defaults should be. Different environments may have different needs. We try to find the perfect balance, and that is not always easy. Just remember that we have to satisfy millions of users.. not just one person.

Moderators: wizard, magicspam

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gui62112
Posts: 2
Joined: Wed Oct 09, 2019 3:56 am

Remove false blacklist

Post by gui62112 » Wed Oct 09, 2019 3:59 am

Hello,

This is IP server from ovh.com marked as blacklisted on your systems !
False, all tools said there no problems and this IP deals millions of emails adresses.
https://mxtoolbox.com/SuperTool.aspx?ac ... n=toolpage

Code: Select all

"Checking 79.137.123.219 against 95 known blacklists...
Listed 0 times with 3 timeouts"
Please remove this IP from your blacklist !
"This is the mail system at host mo803.mail-out.ovh.net.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The mail system

<**@*****>: host red.asikatec-server.de[85.14.240.140] said: 550
5.7.0 Server IP 79.137.123.219 listed as abusive. See
http://spamauditor.org/best-practices/ip-reputation/ for more information.
Protection provided by MagicSpam 2.0.18-1 http://www.magicspam.com (in
reply to RCPT TO command)
"

magicspam
Posts: 1253
Joined: Tue Oct 28, 2008 2:27 pm

Re: Remove false blacklist

Post by magicspam » Wed Oct 09, 2019 4:30 pm

Hello gui62112,

Thank you for your post.

If you follow the URL in the rejection notice, you should find detailed information as to why your message was blocked.

It appears that your IP address (79.137.123.219) is listed on the MIPSPACE reputation lists. Please contact mipspace.com for delisting and further support.

We are the developers of the software and not the operators of the email server. If you feel your messages are being blocked without just cause, contact the recipient and ask them to 'whitelist' you, or contact your email administrator to address the issues that caused your messages to be rejected.

We hope this information helps.
-- MagicSpam Support Team --

gui62112
Posts: 2
Joined: Wed Oct 09, 2019 3:56 am

Re: Remove false blacklist

Post by gui62112 » Thu Oct 10, 2019 2:30 am

It's not my IP,
but provider IP ovh.com , there are millions of accounts / domains use them.

MIPSPACE..... ?! new one ?
on mxtoolbox Ip isnt listed...

You are always providing the same awnsers..

magicspam
Posts: 1253
Joined: Tue Oct 28, 2008 2:27 pm

Re: Remove false blacklist

Post by magicspam » Thu Oct 10, 2019 3:00 pm

Hello Gui62112,

Thank you for your reply.

Mipspace is just one of the available IP reputation lists MagicSpam customers can enable in their system.

That said, to resolve this issue, we would suggest letting the administrator of the reported IP address know to apply for delisting with the Mipspace maintainers or contact the intended recipient to have your email address whitelisted.

We hope this information helps.
-- MagicSpam Support Team --

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