MagicSpam not working? No log, no stats

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opera33
Posts: 1
Joined: Thu Jan 16, 2020 3:58 am

MagicSpam not working? No log, no stats

Post by opera33 » Thu Jan 16, 2020 4:02 am

I'm using MailEnable v8.65 with Windows 2012, and installed the latest MagicSpam Plus 2.1-8.1.

Have enabled the protection, but in the installation folder , logs, does not contain any logs on spam but only error.log which does not have much info.

Tried both 32 and 64 bit.

Not sure what should I do from here.

magicspam
Posts: 1357
Joined: Tue Oct 28, 2008 2:27 pm

Re: MagicSpam not working? No log, no stats

Post by magicspam » Thu Jan 16, 2020 6:05 pm

Hello Opera33,

Thank you for your post.

Our development is aware of this issue in the latest MagicSpam PLUS 2.1-8.1 version for MailEnable, and is preparing the fix for this issue.

In the meantime, until the fix becomes available, please download the previous MagicSpam PLUS for MailEnable 2.1-7.2 version on our download site:

https://www.magicspam.com/download

and install it in your system.

Please remember to un-install the current MagicSpam version from your server before installing the 2.1-7.2 version.

We expect the fix to become available in the next day or two.


Thank you.
-- MagicSpam Support Team --

magicspam
Posts: 1357
Joined: Tue Oct 28, 2008 2:27 pm

Re: MagicSpam not working? No log, no stats

Post by magicspam » Fri Jan 17, 2020 3:59 pm

Hello Opera33,

We just wanted to update you on this issue and let you know that the issue has now been resolved and the update is now available in the most recent MagicSpam PLUS for MailEnable version: 2.1-8.2.

Please download this latest MagicSpam version from our download site:

https://www.magicspam.com/download/

and reinstall it in your system.

Thank you again for reporting this issue with us.
-- MagicSpam Support Team --

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