Upgrade not working

This is the area for a general support questions, discussions and information that you can read and share. Post your experiences, stats and tricks and tips that are not covered elsewhere. Remember, for questions please search the FAQ first, as your question may already be answered.

Moderators: wizard, magicspam

Post Reply
pheck
Posts: 19
Joined: Thu Aug 04, 2016 4:10 am

Upgrade not working

Post by pheck » Wed Mar 13, 2019 6:50 am

Hello,

Plesk Version: Plesk Onyx Version 17.8.11 Update #45,
OS Version: Ubuntu 16.04.6 LTS
Magic Spam Pro Version: 2.1-10

I received an E-Mail notifying me on an available update. When I enter the extension and click on "Upgrade now", I receive the error, that no updates are found for my platform.

Any idea, what's wrong here?

Cheers Peter

magicspam
Posts: 1553
Joined: Tue Oct 28, 2008 2:27 pm

Re: Upgrade not working

Post by magicspam » Wed Mar 13, 2019 1:55 pm

Hello Peter,

Thank you for your post.

Due to the error in the upgrade package, we have pulled the upgrade package back and published a new and updated package for MagicSpam PRO for Plesk version 2.1-10.3.

To upgrade, you can simply click on the 'Upgrade Now' button, which should now be available in the "Alerts" tab in your MagicSpam admin-interface panel. In the event that this does not work, you can also upgrade by running the command:

/usr/local/psa/admin/sbin/modules/magicspampro/package-updater -o -a

or alternatively you can download the updated package at:

http://www.magicspam.com/download

and install it via the Plesk Extensions page.

Thank you Peter.
-- MagicSpam Support Team --

pheck
Posts: 19
Joined: Thu Aug 04, 2016 4:10 am

Re: Upgrade not working

Post by pheck » Wed Mar 13, 2019 2:52 pm

Works now - thanks!

magicspam
Posts: 1553
Joined: Tue Oct 28, 2008 2:27 pm

Re: Upgrade not working

Post by magicspam » Thu Mar 28, 2019 3:50 pm

You are welcome pheck!
-- MagicSpam Support Team --

Post Reply

Return to “General Discussions and Support Questions”

Who is online

Users browsing this forum: No registered users and 21 guests