Hi I am unable to update from Plesk Magic Spam Dashboard. Error is
Update server is temporarily out of service. Please try again later.
What do I need to do? Thanks
Update server is temporarily out of service. Please try again later.
Re: Update server is temporarily out of service. Please try again later.
hi does anyone know how to fix this? thanks
Re: Update server is temporarily out of service. Please try again later.
Hi Cristtiah,
Thank you for your post.
We released announcements about this a while back regarding compatibility with the latest Plesk updates. In order to solve this, you will need to upgrade MagicSpam to the latest version.
Could you please try running:
/opt/psa/admin/sbin/modules/magicspampro/package-updater \ -o -a -m
this should attempt an upgrade from our site.
If this does not work, you will need to manually download the update package from our site:
https://magicspam.com/download
You will need your license key to download - if you don't have that readily available, this can be found using the command:
/opt/psa/admin/sbin/modules/magicspampro/license_manager data
Once downloaded, upload to your plesk server (scp, ftp, whatever mechanisms you have set up for file transfer) and install the update using command:
plesk bin extension --upgrade /path/to/transferred/package/file
We hope these instructions help get you back and running - and thank you for your loyalty!
-- MagicSpam Support Team --
PS, your error 'might' be a different reason.. Eg, DNS, or firewall issues. First try to update to our latest versions, and then let us know if all is well.
Thank you for your post.
We released announcements about this a while back regarding compatibility with the latest Plesk updates. In order to solve this, you will need to upgrade MagicSpam to the latest version.
Could you please try running:
/opt/psa/admin/sbin/modules/magicspampro/package-updater \ -o -a -m
this should attempt an upgrade from our site.
If this does not work, you will need to manually download the update package from our site:
https://magicspam.com/download
You will need your license key to download - if you don't have that readily available, this can be found using the command:
/opt/psa/admin/sbin/modules/magicspampro/license_manager data
Once downloaded, upload to your plesk server (scp, ftp, whatever mechanisms you have set up for file transfer) and install the update using command:
plesk bin extension --upgrade /path/to/transferred/package/file
We hope these instructions help get you back and running - and thank you for your loyalty!
-- MagicSpam Support Team --
PS, your error 'might' be a different reason.. Eg, DNS, or firewall issues. First try to update to our latest versions, and then let us know if all is well.
-- MagicSpam Support Team --
Re: Update server is temporarily out of service. Please try again later.
Several times on different days and times, I have tried to update to the latest version but I am getting the same message "Update server is temporarily out of service. Please try again later.". My OS is AlmaLinux v8.10.0 STANDARD kvm and cPanel Version is 120.0.11
I have download the program to reinstall but it says program already installed.
Please let me know how to update this program.
My current version is 2.1-19.6
The one I want to update to is Patch Release 2.2.1-3
Best Regards
I have download the program to reinstall but it says program already installed.
Please let me know how to update this program.
My current version is 2.1-19.6
The one I want to update to is Patch Release 2.2.1-3
Best Regards
Re: Update server is temporarily out of service. Please try again later.
Hello Mu2228,
Thank you for your post.
Based on the following information from your post:
"My OS is AlmaLinux v8.10.0 STANDARD kvm and cPanel Version is 120.0.11"
We believe you are trying to upgrade your MagicSpam PRO for WHM/cPanel version (the instructions in this thread are related to MagicSpam PRO for Plesk).
For MagicSpam PRO for WHM/cPanel updates / installation, please refer to the installation guide on our MagicSpam download page:
https://www.magicspam.com/download
(please use your MagicSpam license to access the installation guide specific to your MagicSpam version)
Thank you,
Thank you for your post.
Based on the following information from your post:
"My OS is AlmaLinux v8.10.0 STANDARD kvm and cPanel Version is 120.0.11"
We believe you are trying to upgrade your MagicSpam PRO for WHM/cPanel version (the instructions in this thread are related to MagicSpam PRO for Plesk).
For MagicSpam PRO for WHM/cPanel updates / installation, please refer to the installation guide on our MagicSpam download page:
https://www.magicspam.com/download
(please use your MagicSpam license to access the installation guide specific to your MagicSpam version)
Thank you,
-- MagicSpam Support Team --
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