**Spam** from email subject title

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yasiralimami
Posts: 1
Joined: Wed Jun 02, 2021 5:25 pm

**Spam** from email subject title

Post by yasiralimami » Wed Jun 02, 2021 5:29 pm

Hello,
we are facing a big issue with most of the emails that we receiving or that we sending, always it's show at the title **Spam**, I tried to modify the setting but no effect.
please can any one help to remove **Spam** from email subject title ?

Thanks in advance.

magicspam
Posts: 1553
Joined: Tue Oct 28, 2008 2:27 pm

Re: **Spam** from email subject title

Post by magicspam » Mon Jun 14, 2021 12:05 pm

Hello yasiralimami,

In order to disable the rewrite subject of messages that are flagged as spam (QUARANTINE) feature, navigate to the MagicSpam Admin Quarantine Settings and uncheck the 'Rewrite Local Message Subject' and 'Rewrite Remote Message Subject' settings at:
  • MagicSpam Admin Interface >> Anti-Spam >> Options >> Advanced Options
    • Rewrite Local Message Subject
    • Rewrite Remote Message Subject
Also makes sure that customers with access to the MagicSpam User Interface disable the 'Rewrite Local Message Subject' settings from their interface as well:
  • MagicSpam User Interface >> Spam Settings >> Quarantine Settings
    • Rewrite Local Message Subject
If the email subjects continue to be rewritten, then another process besides MagicSpam is probably the cause. You will want to investigate your system further and a good place to start might be with SpamAssassin.

Thank you.
-- MagicSpam Support Team --

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