MagicSpam,
I have a DOMAIN showing up in the TOP 5 Senders w/o any logs available as to view anything going on with that domain.
it's a domain that is EXTERNAL to my server and I am trying to see why there are hundreds of emails
going to that domain that I am not familiar with.
if it's statistically displaying the domain and email address, shouldn't there be logs of it?
thank you!
I have a DOMAIN showing up in the TOP 5 Senders w/o logs
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- Posts: 16
- Joined: Sun Apr 26, 2015 7:40 am
Re: I have a DOMAIN showing up in the TOP 5 Senders w/o logs
Hello cpanel-antispam,
Thank you for your post.
Just to clarify, TOP 5 senders include *all* senders - including inbound ones. If you are seeing rather larger batch from a single domain not hosted on your server, it usually means that domain is sending emails to your customers.
As for a reason that you do not see any log search results for this domain, would you be able to confirm that you are searching for this domain as both sender and/or recipient in the 'Log Search' under the Log tab in your MagicSpam as well as if you are selecting "Filter by --- All ---" from the 'Log Search' drop down menu?
Please let us know if you have any questions.
Thank you for your post.
Just to clarify, TOP 5 senders include *all* senders - including inbound ones. If you are seeing rather larger batch from a single domain not hosted on your server, it usually means that domain is sending emails to your customers.
As for a reason that you do not see any log search results for this domain, would you be able to confirm that you are searching for this domain as both sender and/or recipient in the 'Log Search' under the Log tab in your MagicSpam as well as if you are selecting "Filter by --- All ---" from the 'Log Search' drop down menu?
Please let us know if you have any questions.
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