Enabling Anti Spam Protection is blocking IP address of clients to send mail from mail client.
Posted: Mon Sep 21, 2020 10:50 pm
Hello,
After, enabling Anti Spam Protection in magicspam we have noticed many client users are not able to send mail using mail client or sometimes mail sending is very slow. Once we disable the anti-spam protection then outgoing mails from client users mail client works. Client is using outlook mail client and their domain is setup on Mailenable enterprise with magicspam.
Please help to resolve the issue. We have tried entering Sender IP in Sender IP White List but still issue remains. Eventually we have to disable anti spam protection for magicspam.
Let us know how to resolve the issue at the earliest.
Cheers!
Hasdeep
After, enabling Anti Spam Protection in magicspam we have noticed many client users are not able to send mail using mail client or sometimes mail sending is very slow. Once we disable the anti-spam protection then outgoing mails from client users mail client works. Client is using outlook mail client and their domain is setup on Mailenable enterprise with magicspam.
Please help to resolve the issue. We have tried entering Sender IP in Sender IP White List but still issue remains. Eventually we have to disable anti spam protection for magicspam.
Let us know how to resolve the issue at the earliest.
Cheers!
Hasdeep