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why my IP abused

Posted: Mon Oct 19, 2020 4:35 am
by vic17
Hello,

Our MailServer IP 91.149.165.61

I got this error when send email to email server using MagicSpam.
Error Type: SMTP
Remote server (153.92.180.17) issued an error.
hMailServer sent: RCPT TO:<Dmitry.Nizovtsev@Volga-Solutions.com>
Remote server replied: 550-5.5.1 Server IP 91.149.165.61 listed as abusive. See
550-http://spamauditor.org/best-practices/ip-reputation/ for more information..
550 Protection provided by MagicSpam 2.1-12.1 http://www.magicspam.com
-----------------------------------------------------

Checked my In BlackLists

Looking up IP Address: 91.149.165.61
The IP address 91.149.165.61 is not on the MIPSpace Reputation list.

91.149.165.61 is not listed in the SBL
91.149.165.61 is not listed in the PBL
91.149.165.61 is not listed in the XBL

Why our IP listed as abusive ?
Can you help me ?

Re: why my IP abused

Posted: Mon Oct 19, 2020 1:29 pm
by magicspam
Hello vic17,

Thank you for your post.

If you follow the URL in the rejection notice, you should find detailed information as to why your message was blocked. Looking at the provided IP reputation check provided in the spamauditor.org site:

http://www.linuxmagic.com/products/bms/lookup

we can see that your IP address (91.149.165.61) is listed on the RATS-Dyna reputation lists. Please contact www.spamrats.com for delisting and further support.

We hope this information helps.

Re: why my IP abused

Posted: Tue Oct 20, 2020 3:48 am
by vic17
Hello,

Thank you for your answer.
Now it in good state )
-------------------------------------------------
Information about 91.149.165.61
Below is the information we have on record about 91.149.165.61

Standards Compliance
Does IP Address resolve to a reverse hostname... Passed!
Does IP Address comply with reverse hostname naming convention... Passed!

List Status
RATS-Dyna - Not on the list.
RATS-NoPtr - Not on the list.
RATS-Spam - Not on the list.
RATS-Auth - Not on the list.
--------------------------------------------------
How quickly will this affect our mail?

Thanks a lot for the quick help

Re: why my IP abused

Posted: Tue Oct 20, 2020 10:22 am
by magicspam
Hello vic17,

Thank you for the update and your question.

Once your server IP address is de-listed, it might take from few minutes, up to a few hours for this information to propagate, depending on the server.

We hope this information helps.

Re: why my IP abused

Posted: Wed Oct 21, 2020 4:22 am
by vic17
Hello,

Now all emails reach without problems, users are very happy.
Thank you for help

Re: why my IP abused

Posted: Wed Oct 21, 2020 3:48 pm
by magicspam
Hello vic17.

You are very welcome - we are happy to be of help.

Have a great day!