How to remove IP from your blacklist

There will always be opinions, both good and bad on how MagicSpam protection, rules and policies are used, and what the defaults should be. Different environments may have different needs. We try to find the perfect balance, and that is not always easy. Just remember that we have to satisfy millions of users.. not just one person.

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Posts: 1
Joined: Thu Oct 26, 2023 12:29 am

How to remove IP from your blacklist

Post by Phephile » Thu Oct 26, 2023 12:34 am

Kindly assist, how do we get whitelisted from your black list? Our IP has been blocked, please help. Below is what it said.
Sorry, no SMTP connection got far enough; most progress: RCPT TO
response; remote host said: 550-5.5.1 Server IP
listed as abusive. See
550- for more
550 Protection provided by MagicSpam 2.1-19.3 .

Posts: 1541
Joined: Tue Oct 28, 2008 2:27 pm

Re: How to remove IP from your blacklist

Post by magicspam » Thu Oct 26, 2023 2:24 pm

Hello Phephile

Thank you for for your post.

If you follow the URL in the rejection notice, you should find detailed information as to why your message was blocked and links where to have your IP dellisted.

We are the developers of the software and not the operators of the email server. If you feel your messages are being blocked without just cause, contact the recipient and ask them to 'whitelist' you, or contact your email administrator to address the issues that caused your messages to be rejected.

We hope this information helps.

-- MagicSpam Support Team --
-- MagicSpam Support Team --

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