why my IP abused

There will always be opinions, both good and bad on how MagicSpam protection, rules and policies are used, and what the defaults should be. Different environments may have different needs. We try to find the perfect balance, and that is not always easy. Just remember that we have to satisfy millions of users.. not just one person.

Moderators: wizard, magicspam

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vic17
Posts: 3
Joined: Mon Oct 19, 2020 4:27 am

why my IP abused

Post by vic17 » Mon Oct 19, 2020 4:35 am

Hello,

Our MailServer IP 91.149.165.61

I got this error when send email to email server using MagicSpam.
Error Type: SMTP
Remote server (153.92.180.17) issued an error.
hMailServer sent: RCPT TO:<Dmitry.Nizovtsev@Volga-Solutions.com>
Remote server replied: 550-5.5.1 Server IP 91.149.165.61 listed as abusive. See
550-http://spamauditor.org/best-practices/ip-reputation/ for more information..
550 Protection provided by MagicSpam 2.1-12.1 http://www.magicspam.com
-----------------------------------------------------

Checked my In BlackLists

Looking up IP Address: 91.149.165.61
The IP address 91.149.165.61 is not on the MIPSpace Reputation list.

91.149.165.61 is not listed in the SBL
91.149.165.61 is not listed in the PBL
91.149.165.61 is not listed in the XBL

Why our IP listed as abusive ?
Can you help me ?

magicspam
Posts: 1348
Joined: Tue Oct 28, 2008 2:27 pm

Re: why my IP abused

Post by magicspam » Mon Oct 19, 2020 1:29 pm

Hello vic17,

Thank you for your post.

If you follow the URL in the rejection notice, you should find detailed information as to why your message was blocked. Looking at the provided IP reputation check provided in the spamauditor.org site:

http://www.linuxmagic.com/products/bms/lookup

we can see that your IP address (91.149.165.61) is listed on the RATS-Dyna reputation lists. Please contact www.spamrats.com for delisting and further support.

We hope this information helps.
-- MagicSpam Support Team --

vic17
Posts: 3
Joined: Mon Oct 19, 2020 4:27 am

Re: why my IP abused

Post by vic17 » Tue Oct 20, 2020 3:48 am

Hello,

Thank you for your answer.
Now it in good state )
-------------------------------------------------
Information about 91.149.165.61
Below is the information we have on record about 91.149.165.61

Standards Compliance
Does IP Address resolve to a reverse hostname... Passed!
Does IP Address comply with reverse hostname naming convention... Passed!

List Status
RATS-Dyna - Not on the list.
RATS-NoPtr - Not on the list.
RATS-Spam - Not on the list.
RATS-Auth - Not on the list.
--------------------------------------------------
How quickly will this affect our mail?

Thanks a lot for the quick help

magicspam
Posts: 1348
Joined: Tue Oct 28, 2008 2:27 pm

Re: why my IP abused

Post by magicspam » Tue Oct 20, 2020 10:22 am

Hello vic17,

Thank you for the update and your question.

Once your server IP address is de-listed, it might take from few minutes, up to a few hours for this information to propagate, depending on the server.

We hope this information helps.
-- MagicSpam Support Team --

vic17
Posts: 3
Joined: Mon Oct 19, 2020 4:27 am

Re: why my IP abused

Post by vic17 » Wed Oct 21, 2020 4:22 am

Hello,

Now all emails reach without problems, users are very happy.
Thank you for help

magicspam
Posts: 1348
Joined: Tue Oct 28, 2008 2:27 pm

Re: why my IP abused

Post by magicspam » Wed Oct 21, 2020 3:48 pm

Hello vic17.

You are very welcome - we are happy to be of help.

Have a great day!
-- MagicSpam Support Team --

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