You asked 'why'? Because it helps stop spam, encourages email operators to set up their email servers correctly, passes the onus back to the sender and their email systems, rather than you and your customers. And most of our 'Best Practises' recommendations come from those worked on by MAAWG, Canadi...

Apologies - I misread the information which you provided. To help us debug the issue further, please answer the following questions: [*]Are you able to view any of the log entries at this time? [*]Does this issue only seem to come up at the beginning of the week? [*]How large are the files in /var/l...

Thank you for providing this information. We will have our development team look into the ownership issue which you noticed.

Hello Norman,

We have actually released a new version recently. We are currently at version 1.0.3-2. Could you please visit the download page (http://download.magicspam.com/) and retrieve the latest version?

Let us know if you are still experiencing problems.

Could you please check the permissions on the following file on your server? /etc/magicspam/control/bms.enabled This should be owned by user and group psaadm. If the permissions are correct, could you run the following command on your server and send us the results? /usr/share/magicspam/bin/register...

Hello Matt, Thank you for letting us know your wishlist items for MagicSpam for Plesk. We will certainly add this to our feature request list for future consideration. We are keeping a changelog with our releases and we are looking at ways to make it available on our download page. Thanks again for ...

In order to assist you in debugging this issue, could you please provide the version of your operating system, plesk and confirm the version of MagicSpam for Plesk you have installed. We have had some previous problems with viewing the logs in the interface, however they should be addressed. If ther...