Here are the steps to upgrade your installation of MagicSpam: 1) Download the new package from our website (please ensure you have the correct version) 2) Uninstall your current version (the settings should be preserved) 3) Install the new version and enable it Then you should be running the new ver...

Thank you for your input. The developers have been made aware of the feature request for disabling certain regexes, and I'll be sure to pass along your interest in it as well!

Our development team is still hard at work. They have a lot on their plates right now, but they're on top of things. We will let you know as soon as we have additional information.

Please provide some additional information to give us a better idea of your setup: 1) Operating system and version (and 32 or 64-bit) 2) MagicSpam version 3) Plesk version In the mean time, please try the following: 1) Enable/disable the plugin and note any unusual output 2) Verify that you are usin...

This matter is also being discussed via email. The developers are currently looking into the issue and we will get back to you as soon as we have additional information.

Our developers have isolated the issue you've been experiencing and should be in touch with more information next week.

Have a great weekend!

Thank you for providing the additional information. I will pass it along to the developers so they can investigate a similar setup and determine why the statistics are not working for you. You are correct about MagicSpam not doing anti-virus scans. We provide a set of block lists and SMTP policies t...

Unfortunately, we do not currently offer custom versions of the MIPSpace list (or any list, for that matter). The problem with Constant Contact and others like them, is that their services are often abused, resulting in a great deal of UBE. What you *can* do, however, is whitelist the IP addresses o...

Thank you for contacting us. We will take your suggestion for a CPanel section into consideration. So that we can get an idea of the setup you're running to help diagnose the issue, please provide the following information: 1) Operating System and version 2) CPanel version 3) Your mailer program and...

Unfortunately, there is no way for MIPSpace to differentiate between user-requested messages and unsolicited bulk email without whitelist entries. If the messages are coming from the same IP, they will be treated the same unless there is a whitelist/blacklist entry that states otherwise.