Search found 1533 matches

by magicspam
Tue Dec 19, 2023 5:09 pm
Forum: General Discussions and Support Questions
Topic: QUARANTINE[check_reverse_dns_list]
Replies: 6
Views: 19364

Re: QUARANTINE[check_reverse_dns_list]

Hello deltecent, Thank you for your post. Based on the information in your post, we suspect that the customer is using POP3 to connect, meaning that messages would be popped from the server. Furthermore, Spam folder is only available for customers connecting via IMAP, in other words, customers using...
by magicspam
Tue Dec 19, 2023 5:06 pm
Forum: General Discussions and Support Questions
Topic: QUARANTINE[check_reverse_dns_list]
Replies: 6
Views: 19364

Re: QUARANTINE[check_reverse_dns_list]

One thing to keep in mind is that delivery to a Spam folder is not solely the responsibility of MagicSpam. Where possible, MagicSpam PRO will make use of the platform's (eg: cPanel->exim, Plesk->Postfix) native quarantine mechanisms to deliver to quarantine if the setting is enabled for MagicSpam. H...
by magicspam
Tue Dec 19, 2023 5:02 pm
Forum: Discussions on Spam Protection Policies and Default Rules
Topic: To: undisclosed-recipients:;
Replies: 1
Views: 5236

Re: To: undisclosed-recipients:;

Unfortunately there is not a method in MagicSpam for this yet. While we have considered it in the past, and our PRO versions have several complementary SpamAssassin filtering rules that investigate this behavior for additive scoring, the sad reality is that a very high number of legitimate systems m...
by magicspam
Thu Dec 07, 2023 1:30 pm
Forum: MagicSpam for Zimbra
Topic: Re-new cert SSL/HTTPS for web admin MagicSpam
Replies: 1
Views: 20431

Re: Re-new cert SSL/HTTPS for web admin MagicSpam

Hello danielk6, Thank you for your post. If you do want to load a properly signed certificate you will need to edit the following file: /etc/magicspam/httpd/magicspam.pem This file must contain your PEM encoded certificate and private key. Please note that currently the http daemon doesn't have a co...
by magicspam
Tue Dec 05, 2023 10:34 am
Forum: General Discussions and Support Questions
Topic: Log search not working
Replies: 5
Views: 35259

Re: Log search not working

A new package was released on November 30th, 2023, that should address this. To upgrade if your server has already upgraded to Plesk 18.0.57, you will need to have your MagicSpam license key, and you can download the new package directly from: https://www.magicspam.com/download From there, you can i...
by magicspam
Fri Dec 01, 2023 11:39 am
Forum: MagicSpam Pro for WHM/cPanel
Topic: Request for MagicSpam Integration with Roundcube in cPanel for End-User Whitelist Management
Replies: 1
Views: 20043

Re: Request for MagicSpam Integration with Roundcube in cPanel for End-User Whitelist Management

Hello lucasdomonte, Thank you for your post and your feedback. We have now passed your feature request to our development team for further consideration. Just for the record and future inquiries on the status of this ticket, the development ticket number is TT#1066 . We greatly appreciate your feedb...
by magicspam
Fri Dec 01, 2023 11:20 am
Forum: MagicSpam Pro for Plesk
Topic: MagicSpam PRO is supported on the latest Plesk version (18.0.57)
Replies: 0
Views: 32720

MagicSpam PRO is supported on the latest Plesk version (18.0.57)

Dear MagicSpam Customers, As we have received few reports of issues with MagicSpam on the latest Plesk version (18.0.57), we would like to ensure you that MagicSpam does work with the latest Plesk version. After a further review, we have figured out what the issue was: while the new Plesk release no...
by magicspam
Fri Dec 01, 2023 11:19 am
Forum: MagicSpam for Plesk
Topic: MagicSpam is supported on the latest Plesk version (18.0.57)
Replies: 0
Views: 25365

MagicSpam is supported on the latest Plesk version (18.0.57)

Dear MagicSpam Customers, As we have received few reports of issues with MagicSpam on the latest Plesk version (18.0.57), we would like to ensure you that MagicSpam does work with the latest Plesk version. After a further review, we have figured out what the issue was: while the new Plesk release no...
by magicspam
Tue Nov 21, 2023 11:38 am
Forum: General Discussions and Support Questions
Topic: from yearly to monthly subscription
Replies: 1
Views: 8409

Re: from yearly to monthly subscription

Hello Cristtiah,

Thank you for your post.

The "Enter License Key" option is available in the "Anti-Spam / System" section in MagicSpam admin-interface panel.

We hope this information helps.
by magicspam
Tue Nov 21, 2023 11:35 am
Forum: General Discussions and Support Questions
Topic: Log search not working
Replies: 5
Views: 35259

Re: Log search not working

Hello Sam, Thank you for your post. We are aware of an issue affecting some of our customers with the new log search functionality released in the latest version. In order to resolve the issue, please try using the solution in the following forum post: https://forums.magicspam.com/viewtopic.php?f=45...

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