Hello linehost,
Thank you for your post.
The issue with the logs have been resolved in the latest version - please upgrade to the latest 2.2.1-3 version and let us know if the issue has been resolved or if you need any further assistance.
Thank you,
Search found 1543 matches
- Tue Jul 23, 2024 2:06 pm
- Forum: MagicSpam Pro for WHM/cPanel
- Topic: MagicSPAM does not open, when clicking on it, it goes in an infinite loop and does not open
- Replies: 1
- Views: 2601
- Tue Jul 09, 2024 1:34 pm
- Forum: News and Announcements
- Topic: Scheduled Power Maintenance - Thursday, July 11, 2024 @ 11:00 PM PDT to Friday, July 12, 2024 @ 5:00 AM PDT
- Replies: 0
- Views: 3138
Scheduled Power Maintenance - Thursday, July 11, 2024 @ 11:00 PM PDT to Friday, July 12, 2024 @ 5:00 AM PDT
Dear MagicSpam customers, This is to inform you that our office datacenter will be going through a scheduled power maintenance next week: From: THURSDAY, JULY 11, 2024 @ 11:00 PM Pacific time To: FRIDAY, JULY 12, 2024 @ 5:00 AM Pacific time Please note that during this time and briefly afterwards, y...
- Tue Jul 09, 2024 1:32 pm
- Forum: General Discussions and Support Questions
- Topic: Update server is temporarily out of service. Please try again later.
- Replies: 4
- Views: 5469
Re: Update server is temporarily out of service. Please try again later.
Hello Mu2228, Thank you for your post. Based on the following information from your post: "My OS is AlmaLinux v8.10.0 STANDARD kvm and cPanel Version is 120.0.11" We believe you are trying to upgrade your MagicSpam PRO for WHM/cPanel version (the instructions in this thread are related to ...
- Wed Jun 05, 2024 3:57 pm
- Forum: General Discussions and Support Questions
- Topic: MagicSpam license expired but subscription paid
- Replies: 1
- Views: 2602
Re: MagicSpam license expired but subscription paid
Hello cristtiah,
Thank you for your post.
For issues with MagicSpam license, please reach out to our support team directly via support@magicspam.com.
Please let us know if you have any other questions.
Thank you again,
Thank you for your post.
For issues with MagicSpam license, please reach out to our support team directly via support@magicspam.com.
Please let us know if you have any other questions.
Thank you again,
- Wed Jun 05, 2024 3:54 pm
- Forum: General Discussions and Support Questions
- Topic: Domain specific Settings not working: "Cannot find the MagicSpam user home directory"
- Replies: 4
- Views: 31750
Re: Domain specific Settings not working: "Cannot find the MagicSpam user home directory"
Hello h4ck3r,
Thank you for reaching out to our Support Team and for posting the resolution in the forum.
Please let us know if you have any questions and have a great day,
Thank you for reaching out to our Support Team and for posting the resolution in the forum.
Please let us know if you have any questions and have a great day,
- Wed Jun 05, 2024 3:52 pm
- Forum: General Discussions and Support Questions
- Topic: MagicSpam not blocking forwarded emails in plesk
- Replies: 8
- Views: 23886
Re: MagicSpam not blocking forwarded emails in plesk
Hello Chcxab, Thank you for your post. To better assist you with your inquiry, could you please let us know if the aforementioned block list is fully enabled or enabled with the "FLAG" option? If the policy/block list is enabled fully (ON), messages will be rejected. With the "FLAG&qu...
- Mon Apr 29, 2024 3:14 pm
- Forum: General Discussions and Support Questions
- Topic: MagicSpam not blocking forwarded emails in plesk
- Replies: 8
- Views: 23886
Re: MagicSpam not blocking forwarded emails in plesk
When it comes to 'forwarding' email, this becomes a lot trickier for MagicSpam - and any anti spam system - to deal with - forwarding mechanisms will often bypass any sort of delivery rules that any integration can affect unfortunately. Just out of curiosity though, when the message was forwarded, d...
- Mon Apr 29, 2024 3:11 pm
- Forum: MagicSpam for cPanel WHM
- Topic: The Records Search report does not work
- Replies: 3
- Views: 23887
Re: The Records Search report does not work
Hello Gilber1990,
What version of MagicSpam for cPanel WHM Are you currently running? Have you checked for any upgrades yet?
What version of MagicSpam for cPanel WHM Are you currently running? Have you checked for any upgrades yet?
- Fri Apr 19, 2024 4:19 pm
- Forum: General Discussions and Support Questions
- Topic: MagicSpam Integration in MailEnable 10:48
- Replies: 1
- Views: 4776
Re: MagicSpam Integration in MailEnable 10:48
Hello cse, Thank you for your post. In order to resolve this issue, could you please try launching the interface from the Start Menu short cut. Mailenable built in browser only has equivalent of IE8 compatibility - in other words it might fail for number of reasons. Please let us know if this resolv...
- Fri Apr 19, 2024 4:16 pm
- Forum: General Discussions and Support Questions
- Topic: Update server is temporarily out of service. Please try again later.
- Replies: 4
- Views: 5469
Re: Update server is temporarily out of service. Please try again later.
Hi Cristtiah, Thank you for your post. We released announcements about this a while back regarding compatibility with the latest Plesk updates. In order to solve this, you will need to upgrade MagicSpam to the latest version. Could you please try running: /opt/psa/admin/sbin/modules/magicspampro/pac...