IP in blacklist list without blocking

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Antispam
Posts: 1
Joined: Wed Sep 26, 2018 12:21 am

IP in blacklist list without blocking

Post by Antispam » Wed Sep 26, 2018 12:32 am

Hello,

a have problem with a spammer they send the spam from google servers, from googlegroups , this IPS are in the blacklist but i receive the scam too:

this i see in the log in Magicspam

Tue Sep 25 @ 10:51pm
SPAM[block_rbl_lists (dnsbl.sorbs.net)]
209.85.160.199
sali2+bncbdvz7t4q2aibb7v3vloqkgqef7qdrvi@soso.host


Tue Sep 25 @ 11:07pm
SPAM[block_rbl_lists (dnsbl.sorbs.net)]
209.85.160.198
sali2+bncbdvz7t4q2aibb7v3vloqkgqef7qdrvi@soso.host

Tue Sep 25 @ 11:36pm
SPAM[block_rbl_lists (dnsbl.sorbs.net)]
209.85.222.200
sali2+bncbdvz7t4q2aibb7v3vloqkgqef7qdrvi@soso.host

the scam mail comes from the last ip 10:43PM

Received: from mail-qk1-f200.google.com (mail-qk1-f200.google.com [209.85.222.200])
X-BeenThere: sali2@soso.host
Received: by 2002:a37:2a48:: with SMTP id q69-v6ls4645033qkh.11.gmail; Tue, 25
Sep 2018 13:43:42 -0700 (PDT)
X-Received: by 2002:a37:9d43:: with SMTP id g64-v6mr32042qke.5.1537908222298;


comes the scam from a IPv6 ? but IPv6 is not activated in my server

thanks

magicspam
Posts: 1088
Joined: Tue Oct 28, 2008 2:27 pm

Re: IP in blacklist list without blocking

Post by magicspam » Thu Sep 27, 2018 10:41 am

Hello Antispam,

Thank you for your post.

Based on the provided information we see that emails from 209.85.222.200 have been detected as spam, as of Tue Sep 25 @ 11:36pm.

Can you please confirm that emails coming from IP address: 209.85.222.200 are being received after Tue Sep 25 @ 11:36pm?

Also, you mentioned that IP: 209.85.222.200 is in the blacklist; could you please provide us a screenshot of:

Settings / Exemptions / 'Sender IP Black List'

tab in your MagicSpam admin-interface panel? If you are unable to upload the screenshot here, feel free to send the it at our support email address: support@magicspam.com.

Please note that if you have not blacklisted the senders IP address, it is possible that their IP has been delisted from the dnsbl.sorbs.net reputation list in the meantime; could you please provide us MagicMail log entry for email in questions received at 10:43PM?
-- MagicSpam Support Team --

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