magic spam not there after restart

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snowymountain
Posts: 2
Joined: Thu Aug 02, 2018 11:12 pm

magic spam not there after restart

Post by snowymountain » Fri Aug 03, 2018 9:01 am

Where is the GUI after restart on centos 7.
It was enabled and licenced before a restart, now it has disappeared.

magicspam
Posts: 1069
Joined: Tue Oct 28, 2008 2:27 pm

Re: magic spam not there after restart

Post by magicspam » Fri Aug 03, 2018 12:22 pm

Hello snowymountain,

Thank you for your post.

In order to better assist you with this issue, could you please send us the output of the following command:

ps faux | grep magicspam-httpd

If magicspam-httpd is not running, try running the following command:

/etc/init.d/magicspam-httpd restart

and let us know if there is any error message.

Also, could you please confirm the MagicSpam is working and processing new emails by looking at the MagicSpam logs from:

/var/log/magicspam/

In addition, could you please let us know following information about your platform:

- MagicSpam Version

- Operating System Architecture (32 bit or 64 bit)

- Zimbra Version

- MTA (Qmail, Postfix, Exim)

Thank you.
-- MagicSpam Support Team --

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