Statistics for Last 24 hrs

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Rambaldi
Posts: 9
Joined: Fri Nov 03, 2017 12:04 am

Re: Statistics for Last 24 hrs

Post by Rambaldi » Tue Dec 05, 2017 8:41 am

Sorry, no NOT WORK :(

Rambaldi
Posts: 9
Joined: Fri Nov 03, 2017 12:04 am

Re: Statistics for Last 24 hrs

Post by Rambaldi » Mon Dec 18, 2017 2:30 am

Hello, as I said in previous posts, the statistics still do not work. I also find it not very elegant that my posts on the status of the resolution of the problem are not accepted by the moderator and therefore not seen. who knows if this post will be published. more than a month ago you wrote that you would have corrected the problem with the release of the new release the following week, (never happened) then you told me to try to cacellare the log folders but as long as that does not work. Now the question is when will this problem be solved? Thank you.

magicspam
Posts: 1059
Joined: Tue Oct 28, 2008 2:27 pm

Re: Statistics for Last 24 hrs

Post by magicspam » Tue Dec 19, 2017 3:03 pm

Hello Rambaldi,

Thank you for the follow up. We are sorry that the statistics display
issue continues with your MagicSpam installation in your MailEnable
server.


From what you have described , we understand that your "Statistics" are
not showing up for the last 24 hours.


This could be a issue of a "Time Zone Mismatch".

Would you be able to send us a copy of the file:

c:\magicspam\conf\php.ini


Would you also be able to send us the listing of directory:

c:\magicspam\log\


Also, please provide us the timezone setting in the desktop computer
used to access the MagicSpam interface.



Please let us know if you have any questions in the meantime.

-- MagicSpam Support Team --
-- MagicSpam Support Team --

Rambaldi
Posts: 9
Joined: Fri Nov 03, 2017 12:04 am

Re: Statistics for Last 24 hrs

Post by Rambaldi » Thu Dec 21, 2017 1:26 am

thanks for the reply, the server timezone is UTC + 1.
I can not attach any files because your system does not accept any attachments. tell me how I have to send them
thanks

magicspam
Posts: 1059
Joined: Tue Oct 28, 2008 2:27 pm

Re: Statistics for Last 24 hrs

Post by magicspam » Wed Dec 27, 2017 12:14 pm

Hello Rambaldi,

Could you please send it to us at this email. support@magicspam.com

Please let us know if you have any questions in the meantime.

-- MagicSpam Support Team --
-- MagicSpam Support Team --

magicspam
Posts: 1059
Joined: Tue Oct 28, 2008 2:27 pm

Re: Statistics for Last 24 hrs

Post by magicspam » Thu Dec 28, 2017 12:31 pm

Hello Rambaldi,

Thank you again for reporting this issue with us.

In order to resolve this issue. please update the "c:\magicspam\conf\php.ini" file in your server as follows:

Find and update the line:

date.timezone =

to the following:

date.timezone="Europe/Amsterdam"

Once the php.ini file is updated, please restart the MagicSpam service in the Windows system's Control Panel/Services interface.

Please let us know if this resolve the issue for you, or if you have any further questions.
-- MagicSpam Support Team --

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