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Magiscapm Event Error
Posted: Thu Aug 04, 2022 5:47 am
by drakuel
Good day,
Has anyone seen this error before, I pick it up in our event viewer:
magicspam-service: magicspam-storage.c:276 ERROR spool_to_live(): Failed to backup production file c:/magicspam/db/rl.unqdb: Permission denied
written every few seconds, not sure what to do or how to stop the issue.
Please help?
Re: Magiscapm Event Error
Posted: Fri Aug 05, 2022 3:43 pm
by magicspam
Hello drakuel,
The most likely reason for the issue would be that the file permission on the following directory or file are incorrect.
Code: Select all
c:\magicspam\db
c:\magicspam\db\rl.unqdb.bak
The simplest way to resolve the issue would be to:
- stop the magicspam service daemon from the 'services' applet (services.msc)
- remove all files from c:\magicspam\db (except GeoLite2-Country.mmdb) and c:\magicspam\db\queue
- start the magicspam service daemon
If that fails to resolve the issue, a reinstall of the MagicSpam package should perform a full reset of the directory permissions. To do so, please reinstall MagicSpam using the latest installation package from our download page:
https://www.magicspam.com/download/
After the uninstallation but before the installation of MagicSpam, please remove the following directory from your system:
Note that all your MagicSpam setting will be preserved after the reinstallation.