Quarantine messages disappearing

deltecent · Post by **deltecent** » Sat Dec 09, 2023 8:14 am

If I look in the logs, messages that are "quarantined" are not being placed in the "Spam" folder. I tried turning off the spam folder so only subject re-writing is taking place, and those messages don't appear anywhere either.

Version:2.1-20.6

OS Ubuntu 22.04.3 LTS
Product Plesk Obsidian
Version 18.0.56 Update #4, last updated on Nov 16, 2023 07:20 AM

: Screenshot 2023-12-09 at 10.13.22 AM.png (83.04 KiB) Viewed 9319 times

magicspam · Post by **magicspam** » Tue Dec 19, 2023 5:26 pm

Hello deltecent,

Thank you for your post and for providing the additional information.

Based on the provided information, this issue is most likely related to the SpamAssassin in Plesk or possibly to the issue with our magicspam daemon which was resolved in the latest MagicSpam version,

Before we dig deeper into this reported issue, could you please upgrade to your MagicSpam to the latest version and let us know if that resolves the issue?

Thank you again,

Wizard IT Products
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