Unable to turn MagicSpam on for Packages

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writecraft
Posts: 1
Joined: Wed Apr 29, 2015 9:56 am

Unable to turn MagicSpam on for Packages

Post by writecraft » Wed Apr 29, 2015 10:03 am

Somehow all the MagicSpam assignments for all my individual packages got turned off. I did not do this -- I only noticed when I started getting tons of spam again. Now I can't turn them back on. I can slide the status to ON, but when I click SAVE, it just says 'Loading...' with a spinner at the top forever and ever. Any ideas why? Thanks.

magicspam
Posts: 1058
Joined: Tue Oct 28, 2008 2:27 pm

Re: Unable to turn MagicSpam on for Packages

Post by magicspam » Wed Apr 29, 2015 2:48 pm

Hello writecraft,

Thank you for your post. What you are describing sounds a lot like an older issue that would come up every once in a while. Please confirm you are using the latest version of MagicSpam Pro for WHM/cPanel. At the time of writing, this is 2.1-1.
If behind, please browse to http://www.magicspam.com/download/ to download the updates as well as view upgrade instructions.

Thanks, and let us know if the problem persists.

-- MagicSpam Support Team --

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