Dashboard isn't updating graph

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rstigers
Posts: 1
Joined: Mon Jan 22, 2018 2:22 pm

Dashboard isn't updating graph

Post by rstigers » Mon Jan 22, 2018 2:31 pm

Statistics graph is not updating for the individual accounts. Please see attached.
Version 2.1-8.3
Today is January 22
magicspam.jpg

magicspam
Posts: 1553
Joined: Tue Oct 28, 2008 2:27 pm

Re: Dashboard isn't updating graph

Post by magicspam » Tue Jan 23, 2018 3:28 pm

Hello rstigers,

Thank you for your post.

It is most likely that this issue is related to the permissions on the customers MagicSpam logs folder; could you please send us the output of the following command for one of the customers who reported this issue:

ls -laR /home/<username>/magicspam

Thank you rstigers!
-- MagicSpam Support Team --

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