License Key Activation

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jmwaih
Posts: 1
Joined: Mon Feb 06, 2017 5:33 am

License Key Activation

Post by jmwaih » Mon Feb 06, 2017 5:46 am

Am getting the error: "Remote server said: You must provide a permitted use code. [400]"

When i try to activate the license on Zimbra 8.6.0 running Centos 7.

I've confirmed its the same key i received when i purchased online.


Regards,

Mwai M

magicspam
Posts: 1101
Joined: Tue Oct 28, 2008 2:27 pm

Re: License Key Activation

Post by magicspam » Tue Feb 07, 2017 12:24 pm

Hello Mwai,

Thank you your post.

Considering that we have already resolved your issue through email support, we will post the resolution for this issue for other customers who may have the same issue.

It is most likely that something during the installation failed to generate the machine ID for your installation.

The command that resolved this issue was as follows:

uuidgen > /etc/magicspam/.shadow

Thank you again for contacting us and for supporting MagicSpam!
-- MagicSpam Support Team --

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