NDR Bounce messages in log

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brodiwan
Posts: 1
Joined: Mon Sep 24, 2018 3:23 am

NDR Bounce messages in log

Post by brodiwan » Mon Sep 24, 2018 3:38 am

Hi, I have just started using magicspam and it all looks very good ! On looking at logs I see that when I send to a particular address I get an NDR in the log but the message gets delivered anyway. I have pasted the log as I cant seem to attach a csv file . Any thoughts on why this is happening ?
Thanks,
Grant.

Date / Time Type Mua IP Address Hostname Helo Sender Recipient
24/09/2018 11:11 NDR no 192.162.217.24 in6m.electric.net in6m.electric.net bounce message brodie@stockweb.net
24/09/2018 11:04 HAM no 192.162.217.183 smtp-out6.electric.net smtp-out6.electric.net dkemp@scotcourts.gov.uk brodie@stockweb.net
24/09/2018 11:04 NDR no 192.162.217.16 in6g.electric.net in6g.electric.net bounce message brodie@stockweb.net
23/09/2018 23:30 EXEMPT[from_whitelist] no 192.168.1.6 mail.stockweb.net localhost.localdomain admin@stockweb.net brodie@stockweb.net
23/09/2018 18:32 EXEMPT[ip_whitelist] no 192.168.1.6 mail.stockweb.net mail.stockweb.net dkemp@stockweb.net brodie@stockweb.net
23/09/2018 07:05 HAM no 213.161.89.71 smtp1.e.amses.net smtp1.e.amses.net grant.brodie@nhslothian.scot.nhs.uk brodie@stockweb.net
22/09/2018 23:30 EXEMPT[from_whitelist] no 192.168.1.6 mail.stockweb.net localhost.localdomain admin@stockweb.net brodie@stockweb.net
21/09/2018 23:30 EXEMPT[from_whitelist] no 192.168.1.6 mail.stockweb.net localhost.localdomain admin@stockweb.net brodie@stockweb.net

magicspam
Posts: 1092
Joined: Tue Oct 28, 2008 2:27 pm

Re: NDR Bounce messages in log

Post by magicspam » Tue Sep 25, 2018 4:13 pm

Hello brodiwan,

Thank you for your question.

The NDR or bounce messages can get delivered to your customers as valid emails if they do not trigger any of the spam rules / BMS lists in MagicSpam.

We hope information helps.

Please let us know if you have any further questions.
-- MagicSpam Support Team --

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