problem on installation

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gdewey
Posts: 1
Joined: Wed Jan 28, 2015 9:43 pm

problem on installation

Post by gdewey » Wed Jan 28, 2015 9:45 pm

Hi I installed the 64 bit package in our postfix server

root@mail:/home/ubuntu/MagicSpam# dpkg -i magicspam-postfix-1.0.8-1.3-trusty64.amd64.deb
(Reading database ... 69868 files and directories currently installed.)
Preparing to unpack magicspam-postfix-1.0.8-1.3-trusty64.amd64.deb ...
Stopping magicspam-httpd ...done
Stopping magicspam-milter ...done
Unpacking magicspam-postfix (1.0.8-1.3) over (1.0.8-1.3) ...
Setting up magicspam-postfix (1.0.8-1.3) ...
Found system id... preserving
Starting magicspam-milter ...done
Starting magicspam-httpd ...2015-01-28 22:36:53: (../../lighttpd/src/log.c.97) server started
done
================================
Installation complete! Your next
step is to point a web browser to:
https://:6244
to configure and enable!
------------------------
Be sure to check out the online
forums (http://forums.magicspam.com)
Enjoy!

seems like the connection to the installed webserver/port is not working at all. I am 100% sure there is no fw in between.. any idea?

I am using ubuntu server 14.01

tks

magicspam
Posts: 1087
Joined: Tue Oct 28, 2008 2:27 pm

Re: problem on installation

Post by magicspam » Thu Jan 29, 2015 10:44 am

Hello Gdewey,

Thank you for your post and we are sorry to hear about the issue!

If you could, please run the following command on your server. This will allow us to see if the service is actually listening on TCP port 6244:

Code: Select all

 netstat -ntlp | grep 6244 
Appart from that, please make sure that you are using HTTPS in your address bar and not just HTTP (as that can sometimes catch people off guard).

Thanks!

-- MagicSpam Support Team --

guillermo_dewey
Posts: 1
Joined: Thu Jan 29, 2015 10:40 pm

Re: problem on installation

Post by guillermo_dewey » Thu Jan 29, 2015 11:04 pm

output
tcp 0 0 0.0.0.0:6244 0.0.0.0:* LISTEN 2232/magicspam-http

also used https

I also checked no fw on the os was active.

magicspam
Posts: 1087
Joined: Tue Oct 28, 2008 2:27 pm

Re: problem on installation

Post by magicspam » Fri Jan 30, 2015 12:04 pm

Hello Guillermo,

Thank you for your replies (we aproved one because they were nearly identical).

The output of the netstat command indicates that MagicSpam is listening on all interfaces on port 6244 and is working as expected.

You *can* use netstat to also track incomming connections, but we have a suspicion that the connections are not making it to the server. If you run a port scan (eg. nmap) on the server, see if TCP port 6244 is open. If it is not open, it indicates that a firewall is blocking the connection.

If you are unable to track down the firewall responsible, or if you just want to work around the problem, you could look into something called SSH Tunnelling. Example - https://help.ubuntu.com/community/SSH/O ... Forwarding

We apologize that we cannot be of more direct assistance, but MagicSpam appears to be working as expected.

-- MagicSpam Support Team --

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