Outgoing Mail getting Blocked

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mattcrane
Posts: 11
Joined: Wed Nov 05, 2008 5:48 pm

Outgoing Mail getting Blocked

Post by mattcrane » Wed Jan 28, 2009 4:04 pm

Hi

I update Magic spam tonight for plesk 9 and have had trouble sending out mails.. I check the magicspam log an my outgoing mails are being blocked.

Any ideas why?

mattcrane
Posts: 11
Joined: Wed Nov 05, 2008 5:48 pm

Re: Outgoing Mail getting Blocked

Post by mattcrane » Thu Jan 29, 2009 3:08 am

also... am getting blocked mail on invalid HELO when sending?

why would this be happening?

Thanks

Matt

magicspam
Posts: 1553
Joined: Tue Oct 28, 2008 2:27 pm

Re: Outgoing Mail getting Blocked

Post by magicspam » Thu Jan 29, 2009 11:18 am

When outbound emails get blocked, this is an unusual case. Check the logs, and you will see a MUA flag. This represents whether SMTP authentication is being used. MUA=1 means that SMTP authentication is used, MUA=0 means that it isn't, or it failed in some mysterious way. Normally, when trying to send outbound, you have SMTP authentication, and many of the checks are bypassed, so as not to block oubound emails. If you find some that are being blocked, this is the first thing to check.
-- MagicSpam Support Team --

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