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Update server is temporarily out of service. Please try agai

Posted: Wed Dec 07, 2016 1:33 am
by pheck
Hello,

my MagicSpam shows an alert and wants me to update to version 2.1-5.6.

When I try to upgrade, I got the error message,, that the update server is not available (see attached JPG). Tested it yesterday during the day and also this morning - message still remains.

Any idea?

Server is hosted at Hetzner, a big hosting company in Germany.

Cheers Peter

Re: Update server is temporarily out of service. Please try

Posted: Wed Dec 07, 2016 11:13 am
by magicspam
Hello Peter,

Thank you for posting on MagicSpam forum.

In order to assist you better, could you please fill us in on these details about your platform:

- Operating System and Version

- Operating System Architecture (32 bit or 64 bit)

- Plesk, cPanel, MailEnable or Zimbra

- MTA (Qmail, Postfix, Exim)

Please let us know if you have any questions in the meantime.

Re: Update server is temporarily out of service. Please try

Posted: Sat Dec 10, 2016 2:11 am
by pheck
As the forum login was not working for me, conversation continued via mail. MagicSpam support solved both issues - the failed upgrade as well as the problem to access this forum - thanks!