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Statistics doesn´t work at all
Posted: Thu Mar 10, 2016 12:40 pm
by zeoswav
Sistem info:
CentOS Linux 7.2.1511 (Core)
MagicSpam 2.1-4.1
Postfix - Dovecot
The problem is simple to explain, the Statistics doesn´t display any change since the first day.
Thanks.
Re: Statistics doesn´t work at all
Posted: Thu Mar 10, 2016 4:29 pm
by magicspam
Hello zeoswav,
Thank you for the post.
Normally such issues are caused by incorrect permission on the /var/log/magicspam directory or having SELinux enabled in the server.
Please send us the output of the following command for listing the ownership permission of the log directory:
To check the status of SELinux, please send us the output of the following command:
Also, you might also want to view the following forum thread which may help in resolving the issue:
http://forums.magicspam.com/viewtopic.p ... statistics
Re: Statistics doesn´t work at all
Posted: Thu Mar 10, 2016 10:45 pm
by zeoswav
First Command retunrs:
Code: Select all
total 8
drwxr-xr-x 2 magicspam magicspam 4096 mar 8 12:17 .
drwxr-xr-x 16 root root 4096 mar 9 03:40 ..
Second Command retuns :
Thnaks for the help.
Re: Statistics doesn´t work at all
Posted: Fri Mar 11, 2016 2:25 pm
by magicspam
Hello Zeoswav,
Thanks for your reply. Everything looks in order there. Did you get a chance to look at the other thread we mentioned in our previous post (
http://forums.magicspam.com/viewtopic.php?f=15&t=226667)?
We had provided that customer some steps on how he could move his statistics files out of the way so that new files could be generated fresh. In that case, and in your case, we are concerned the statistics files may have become corrupted somehow.
Please try this out and let us know how it goes. Thanks!