MagicSpam blocks my mails with the info "Server IP blacklist

There will always be opinions, both good and bad on how MagicSpam protection, rules and policies are used, and what the defaults should be. Different environments may have different needs. We try to find the perfect balance, and that is not always easy. Just remember that we have to satisfy millions of users.. not just one person.

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schmidt_as
Posts: 1
Joined: Mon Jun 03, 2013 6:31 am

MagicSpam blocks my mails with the info "Server IP blacklist

Post by schmidt_as » Mon Jun 03, 2013 6:36 am

Hello,

we use a hosted MS Exchange Account by 1&1.
Since the Exchange Server was updated to Version 2013 we have a big problem to send our mails.
The mails come back with the info: Server IP blacklisted.Rejected by MagicSpam 1.0.5-3.2

How can help me in this case.
Many thanks in advance
Alex

magicspam
Posts: 1553
Joined: Tue Oct 28, 2008 2:27 pm

Re: MagicSpam blocks my mails with the info "Server IP black

Post by magicspam » Thu Jul 18, 2013 9:38 am

Hello Alex,

Thank you for your post and our apologies for the delayed reply, we had a major cleanup recently and your post must have become list in the turmoil.

In this case, it appears as though your server's IP address has been manually blacklisted by the operator of the server. You will need to contact the remote postmaster for more information.


-- MagicSpam Support Team --

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