Search found 1535 matches
- Mon Jul 24, 2023 3:45 pm
- Forum: General Discussions and Support Questions
- Topic: MagicSpam not working on AlmaLinux / Plesk
- Replies: 1
- Views: 29014
Re: MagicSpam not working on AlmaLinux / Plesk
Hello karelmir, Sorry for the late response but would you be able to confirm whether MagicSpam LITE for Plesk is working on your AlmaLinux system. If not, would you please let us know which version of AlmaLinux you are running. Also, please let us know whether there are any error messages or other o...
- Mon Jul 24, 2023 3:40 pm
- Forum: MagicSpam Pro for WHM/cPanel
- Topic: Mark spam by the body text
- Replies: 1
- Views: 9694
Re: Mark spam by the body text
Hello NimbuSpz, Thank you for contacting us. MagicSpam does not have the capability to reject inbound emails based on user-defined strings within the contents of the email body. However, MagicSpam comes with custom content filtering rules which operate on the email body via SpamAssassin to filter sp...
- Mon Jul 24, 2023 12:13 pm
- Forum: Wishlists and Roadmaps
- Topic: per-user rate limiter whitelist enable to set number
- Replies: 1
- Views: 45810
Re: per-user rate limiter whitelist enable to set number
Hello zveky, Thank you for the feature request. We already have an existing development ticket (#874) for a variable Per-User Outbound Rate Limiter to set a custom limit on each whitelist entry such that users can send more outbound emails than the configured limit but not an unlimited amount. This ...
- Mon Jul 24, 2023 11:34 am
- Forum: Frequently Asked Questions (FAQ)
- Topic: What happens when I report uncaught spam to the spam auditing or support team?
- Replies: 0
- Views: 69306
What happens when I report uncaught spam to the spam auditing or support team?
Spam (aka Unsolicited Bulk Email) definitions are often quite complex. Remember the old adage, one man's spam is another persons reading material. However, we take EVERY case seriously. There are many forms of spam, some of which are simply annoying email marketing, or solicitations, while others ar...
- Fri Jun 16, 2023 6:07 pm
- Forum: General Discussions and Support Questions
- Topic: Stopping Email Bomb - Any Ideas?
- Replies: 1
- Views: 10969
Re: Stopping Email Bomb - Any Ideas?
Hello Jason, Thank you for contacting us. Based on our understanding, two email accounts hosted on your server have been on the receiving end of three separate email bombs this month which has flooded these mailboxes with over 5000 spam messages. The vast majority of sources for these email bombs we...
- Wed Jun 07, 2023 3:34 pm
- Forum: General Discussions and Support Questions
- Topic: Error Cron sa-update-cron
- Replies: 3
- Views: 31249
Re: Error Cron sa-update-cron
Hello Chris,
It's no problem at all -- we are always happy to help.
Don't hesitate to let us know if you have any other questions.
Have a great day!
It's no problem at all -- we are always happy to help.
Don't hesitate to let us know if you have any other questions.
Have a great day!
- Wed Jun 07, 2023 9:37 am
- Forum: General Discussions and Support Questions
- Topic: Error Cron sa-update-cron
- Replies: 3
- Views: 31249
Re: Error Cron sa-update-cron
Hello Chris,
Thank you for reporting the issue with downloading MagicSpam custom filtering rules. We have forwarded this case to the Spam Auditor team, and a fix will be available in the next few days.
Please let us know if you have any other questions.
Thank you for reporting the issue with downloading MagicSpam custom filtering rules. We have forwarded this case to the Spam Auditor team, and a fix will be available in the next few days.
Please let us know if you have any other questions.
- Thu May 25, 2023 9:04 am
- Forum: General Discussions and Support Questions
- Topic: Email address Blacklist question
- Replies: 4
- Views: 21665
Re: Email address Blacklist question
Hello Walter, Thank you for the reply. Based on our understanding, you are facing the same issues with Sender From Blacklist entries not being effective. Did we understand you correctly? In order to start troubleshooting, would you be able to provide us with more details about the case -- e.g. Retur...
- Wed May 03, 2023 10:06 am
- Forum: General Discussions and Support Questions
- Topic: Sender from blacklist whole domain
- Replies: 1
- Views: 10590
Re: Sender from blacklist whole domain
Hello Junior, Thank you for contacting us. Based on our understanding, you were not able to add wildcard entries to the Sender From Blacklist (e.g. *@somedomain.com). Did we understand you correctly? MagicSpam PRO for Plesk does allow wildcard entries to be added to the Sender From Blacklist, so the...
- Thu Apr 20, 2023 2:39 pm
- Forum: General Discussions and Support Questions
- Topic: near all mails flaged as SPAM
- Replies: 1
- Views: 10576
Re: near all mails flaged as SPAM
Hello BBS, Thank you for contacting us. Based on our understanding, the majority of inbound email including legitimate messages sent to your server suddenly started to be rejected for delivery (SPAM) or flagged as spam (QUARANTINE) starting from yesterday. Did we understand you correctly? Based on t...