Hello, Thank you for your question. We checked with our development team and the packages were built correctly with the correct version info. We are wondering if there is a browser caching issue (try clearing your cache). To be safe you might consider fully uninstalling and reinstalling MagicSpam. F...

Hello Matt, Thank you for your post. We made a small announcement, in our news section of the forum earlier this week - http://forums.magicspam.com/viewtopic.php?f=17&t=219957 . Perhaps we'll take your feedback and post these sorts of annoucements in the platform-specific forums moving ahead! Yo...

Hello Valued Customers! We are pleased to bring you this newest release of MagicSpam available for the following platforms: MagicSpam for MailEnable MagicSpam for Zimbra MagicSpam Postfix (standalone) This update includes the new "Known Sender Forgery" rule which helps to combat phishing m...

Hello Valued Customers! We are pleased to bring you this newest release of MagicSpam available for the following platforms: MagicSpam for Plesk (QMail and Postfix) MagicSpam for cPanel MagicSpam PRO for cPanel/WHM This update includes the new "Known Sender Forgery" rule which helps to comb...

That is exactly correct! The IP and Per user are both applied. The reason there is even a different set of settings for these two is to allow for finer granularity (eg: block a single sender that might have a virus when operating behind a NAT'd IP without killing service for everyone else behind the...

Thank you for your detailed information regarding this issue. To give some background on how the rate limiter system works in MagicSpam PRO, there are 2 unique separate rate limiters: One is IP based - intended to limit inbound spam floods The second is Authentication based - intended to limit compr...

Hello! Note: We made some edits to your post to put the logs into a "QUOTE" block and to remove the base64 encoded email address and password used with SMTP AUTH. We would like to verify that the IP address in your settings is correct. You don't need to post it here, but please examine the...

Hello Brian, Thank you for your post and your question. It doesn't look like the wildcard blacklists are currently on a set development milestone so unfortunately we cannot provide you with an ETA for this. However, we were looking at the feature request tickets and we found a development ticket tha...

Hello Brian, We talked to our development team and they informed us that such a customization should not effect the operation of MagicSpam as MagicSpam does not rely on the port number. Similarly, MagicSpam shouldn't have caused Exim an issue with this. We also performed a successful test on a cPane...

Hello DM_Support, Thank you for your reply. We have now released an updated version (2.0-2.5) of MagicSpam for WHM/cPanel Professional which addresses this issue. We suggest downloading the latest version from our downloads page: http://www.magicspam.com/download/ Thanks! -- MagicSpam Support Team --