Search found 1533 matches

by magicspam
Fri Jul 20, 2012 10:27 am
Forum: General Discussions and Support Questions
Topic: MagicSpam is outstanding
Replies: 1
Views: 8762

Re: MagicSpam is outstanding

Hello

Thank you for your testimonial. We are glad to hear that you are pleased with MagicSpam!

-- MagicSpam Support Team --
by magicspam
Thu Jul 12, 2012 3:20 pm
Forum: News and Announcements
Topic: MagicSpam for WHM/cPanel Professional New Release 2.0-2
Replies: 0
Views: 75048

MagicSpam for WHM/cPanel Professional New Release 2.0-2

This release of MagicSpam unleashes a series of core improvements in integration with WHM/cPanel. It also includes the all new Outbound Rate Limiter system - specially designed to help quickly stop outbound spam from your server helping to secure your IP space and reputation! We hope you enjoy this ...
by magicspam
Wed Jul 04, 2012 2:44 pm
Forum: You Guys Rock! - Want to say nice things about our products or team?
Topic: please ask MagicSpam can run for MDaemon 11.x
Replies: 1
Views: 85463

Re: please ask MagicSpam can run for MDaemon 11.x

Hello,

Sorry, but there are no immediate plans to implement MagicSpam for MDaemon due to currently low public interest. If we notice increasing interest, we may consider creating a version for MDaemon in the future!

-- MagicSpam Support Team --
by magicspam
Thu Jun 14, 2012 12:17 pm
Forum: Frequently Asked Questions (FAQ)
Topic: Plesk API Error Messages
Replies: 2
Views: 28927

Re: Plesk API Error Messages

In addition to the above trouble shooting steps:

We have heard reports of hosting companies overriding and disabling the API access on their customers' Plesk Panel servers. Please double check and ensure that your hosting company has not done this.

-- MagicSpam Support Team --
by magicspam
Thu Jun 14, 2012 12:17 pm
Forum: General Discussions and Support Questions
Topic: Invalid license key specified.
Replies: 1
Views: 8418

Re: Invalid license key specified.

Hello Matt, You can repair the access to the Plesk API by following the trouble shooting steps available in the FAQ section of our forum: https://forums.magicspam.com/viewtopic.php?f=12&t=67961 We have also heard reports of hosting companies overriding and disabling the API access on their custo...
by magicspam
Mon May 28, 2012 1:22 pm
Forum: General Discussions and Support Questions
Topic: Disable Plesk Anti-Spam features after installing MagicSpam?
Replies: 1
Views: 9017

Re: Disable Plesk Anti-Spam features after installing MagicS

Hello,

MagicSpam operates at the SMTP level, opposed to the Plesk built-in which operates at the 'delivery' layer.
With this in mind, you should not disabled the built-in Plesk spam protection as they work together.

-- MagicSpam Support Team --
by magicspam
Mon May 07, 2012 12:41 pm
Forum: General Discussions and Support Questions
Topic: Statistics For Month Missing
Replies: 7
Views: 19165

Re: Statistics For Month Missing

Greetings - when is the last time the server was rebooted and a file system check was run?
by magicspam
Mon May 07, 2012 12:28 pm
Forum: General Discussions and Support Questions
Topic: Why Is This Ham?
Replies: 1
Views: 9603

Re: Why Is This Ham?

Hello, The message was passed on as HAM because of the 'softdnseror'. This means that your server was not able to check the reverse DNS of the IP address for whatever reason. MagicSpam will not block messages due to a softdnserror because of their potential to be legitimate. In other words we do not...
by magicspam
Thu May 03, 2012 2:02 pm
Forum: General Discussions and Support Questions
Topic: Plesk update to 10.4.4
Replies: 1
Views: 7974

Re: Plesk update to 10.4.4

Hello,

Thank you for sharing your upgrade experience on our forum!

--MagicSpam Support Team--
by magicspam
Wed May 02, 2012 12:33 pm
Forum: General Discussions and Support Questions
Topic: MagicSpam - Statistics for Today all zeros
Replies: 1
Views: 7963

Re: MagicSpam - Statistics for Today all zeros

Hello JM,

This could have been caused because 'magicspam-update' detected an issue with your license.
Did you recieve any related messages in in the mailbox of the registered 'admin email'?

--MagicSpam Support--

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