Hello karelmir, Sorry for the late response but would you be able to confirm whether MagicSpam LITE for Plesk is working on your AlmaLinux system. If not, would you please let us know which version of AlmaLinux you are running. Also, please let us know whether there are any error messages or other o...

Hello NimbuSpz, Thank you for contacting us. MagicSpam does not have the capability to reject inbound emails based on user-defined strings within the contents of the email body. However, MagicSpam comes with custom content filtering rules which operate on the email body via SpamAssassin to filter sp...

Hello zveky, Thank you for the feature request. We already have an existing development ticket (#874) for a variable Per-User Outbound Rate Limiter to set a custom limit on each whitelist entry such that users can send more outbound emails than the configured limit but not an unlimited amount. This ...

Spam (aka Unsolicited Bulk Email) definitions are often quite complex. Remember the old adage, one man's spam is another persons reading material. However, we take EVERY case seriously. There are many forms of spam, some of which are simply annoying email marketing, or solicitations, while others ar...

Hello Jason, Thank you for contacting us. Based on our understanding, two email accounts hosted on your server have been on the receiving end of three separate email bombs this month which has flooded these mailboxes with over 5000 spam messages. The vast majority of sources for these email bombs we...

Hello Chris,

It's no problem at all -- we are always happy to help.

Don't hesitate to let us know if you have any other questions.

Have a great day!

Hello Chris,

Thank you for reporting the issue with downloading MagicSpam custom filtering rules. We have forwarded this case to the Spam Auditor team, and a fix will be available in the next few days.

Please let us know if you have any other questions.

Hello Walter, Thank you for the reply. Based on our understanding, you are facing the same issues with Sender From Blacklist entries not being effective. Did we understand you correctly? In order to start troubleshooting, would you be able to provide us with more details about the case -- e.g. Retur...

Hello Junior, Thank you for contacting us. Based on our understanding, you were not able to add wildcard entries to the Sender From Blacklist (e.g. *@somedomain.com). Did we understand you correctly? MagicSpam PRO for Plesk does allow wildcard entries to be added to the Sender From Blacklist, so the...

Hello BBS, Thank you for contacting us. Based on our understanding, the majority of inbound email including legitimate messages sent to your server suddenly started to be rejected for delivery (SPAM) or flagged as spam (QUARANTINE) starting from yesterday. Did we understand you correctly? Based on t...