Search found 27 matches

by admin
Mon Jan 07, 2019 3:08 pm
Forum: General Discussions and Support Questions
Topic: Outgoing Mail Limiter Triggered on {server host name}
Replies: 3
Views: 37216

Re: Outgoing Mail Limiter Triggered on {server host name}

Hello fredonline, Thank you for letting us know. In order to further investigate this bug, could you please let us know the following information about you platform: - MagicSpam Version - Operating System and Version - Operating System Architecture (32 bit or 64 bit) - Plesk Version Thank you.
by admin
Thu Jun 07, 2018 3:04 pm
Forum: News and Announcements
Topic: Scheduled Website Maintenance
Replies: 0
Views: 15082

Scheduled Website Maintenance

Dear Valued Customers: We will be conducting scheduled maintenance on our website - www.magicspam.com, as well as other LinuxMagic sites - on Tuesday June 12th 2018 beginning at 3:00 PM Pacific Time. Our support team will be still be available via Email. We expect the maintenance to take less than o...
by admin
Mon Nov 06, 2017 6:11 pm
Forum: General Discussions and Support Questions
Topic: Statistics for Last 24 hrs
Replies: 15
Views: 47371

Re: Statistics for Last 24 hrs

Hello Rambaldi, Thank you for your reply. We have escalated this issue internally and will let you know once we have more information; in the meantime could you please remove MagicSpam counter and mslog files from the: C:\magicspam\log\ folder and let us know if that resolves the issue? Thank you Ra...
by admin
Mon Jul 17, 2017 2:36 pm
Forum: General Discussions and Support Questions
Topic: No Logs!
Replies: 11
Views: 51662

Re: No Logs!

Hello Brads5, Thank you for your post. Could you please post the result of: su -c zimbra "postconf milter_connect_macros" And, if the result is *NOT* j {daemon_name} {client_connections} {client_addr} {client_ptr} v then run: su -c zimbra "postconf -e 'milter_connect_macros=j {daemon_...
by admin
Tue Feb 21, 2017 7:08 pm
Forum: News and Announcements
Topic: Scheduled Maintenance for the Wizard Forums
Replies: 1
Views: 8665

Re: Scheduled Maintenance for the Wizard Forums

We have now completed our maintenance of the forums. We'd appreciate a note if any problems are noticed.

Thank you!

-- Wizard IT Support Team --
by admin
Fri Feb 17, 2017 2:16 pm
Forum: News and Announcements
Topic: Scheduled Maintenance for the Wizard Forums
Replies: 1
Views: 8665

Scheduled Maintenance for the Wizard Forums

We will be performing maintenance on the MagicSpam and Wizard Forums this upcoming Tuesday February the 21st, 2017 starting at 3:00 PM Pacific Time. We expect the maintenance to take no longer than one hour. During this time, the forums will be in "read only" mode - new registrations and p...
by admin
Mon Nov 30, 2015 4:40 pm
Forum: MagicSpam Pro for WHM/cPanel
Topic: Update Now 2.1-4
Replies: 3
Views: 18510

Re: Update Now 2.1-4

Hello cmedik, Thank you for the update (we took the liberty of merging the topics). We do not believe the unknown license type was the reason for the initial upgrade problem. However, our Development Team informed us that the unknown license type is a benign display only issue that should resolve it...
by admin
Fri Jun 12, 2015 9:52 am
Forum: General Discussions and Support Questions
Topic: Blocked Entries on the logs results from WHM that are on WL
Replies: 3
Views: 22688

Re: Blocked Entries on the logs results from WHM that are on

Hello, Thank you for your reply. It sounds like the styling in the log search is cutting off the last part of the IP address - this shouldn't be causing any real issues though. We are still a little bit unclear on one point, is the *real* sending IP address 54.240.15.243 or 54.240.15.24? Perhaps als...
by admin
Thu Nov 20, 2014 4:52 pm
Forum: General Discussions and Support Questions
Topic: license expires each month and stops filtering
Replies: 15
Views: 62249

Re: license expires each month and stops filtering

Hello dadeitch,

Thank you for the update.

Looking forward towards your message tomorrow.

--MagicSpam Support Team --
by admin
Thu Nov 20, 2014 3:06 pm
Forum: General Discussions and Support Questions
Topic: license expires each month and stops filtering
Replies: 15
Views: 62249

Re: license expires each month and stops filtering

Hello dadeitch,

Thank you for the update.

Please let us know if you have any more questions.

--MagicSpam Support Team --

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