Search found 48 matches

by wizard
Tue Jul 19, 2011 11:27 am
Forum: General Discussions and Support Questions
Topic: MagicSpam not working with Plesk and MailEnable
Replies: 9
Views: 28222

Re: MagicSpam not working with Plesk and MailEnable

Hello,

Thanks for contacting us, I was wondering if you would be able to tell us did you purchase MagicSpam through Parallel Plesk or through our Website?

Thanks for posting!
by wizard
Mon Jul 11, 2011 2:20 pm
Forum: General Discussions and Support Questions
Topic: Magic Spam Not working
Replies: 6
Views: 17706

Re: Magic Spam Not working

Hello Don, I apologize again for my delay in response. I would recommend attaching a screenshot by posting it on a website such as http://www.imageshack.us and linking the URL here. Next step would involve having you post the contents of the following file: /var/qmail/control/smtp_plugins If you wou...
by wizard
Fri Jul 08, 2011 8:56 am
Forum: General Discussions and Support Questions
Topic: Magic Spam Not working
Replies: 6
Views: 17706

Re: Magic Spam Not working

Hello Don, First and foremost I wanted to apologize in the delay on getting a hold of you. I wanted to thank you for the message, and I apologize for the lack of attention you have received for your matter. The last post you placed you had stated: "Hi, I am running Plesk 9.5 for Linux. Centos 5...
by wizard
Mon Jul 04, 2011 11:23 am
Forum: General Discussions and Support Questions
Topic: Magic Spam Not working
Replies: 6
Views: 17706

Re: Magic Spam Not working

Hello Don, Would you please be able to provide us more information in regards to your installation. Any log files would be appreciated, as well as platform specific information: What Operating System are you running? Which version of MagicSpam are you using and for which Platform, Plesk, CPanel, Mai...
by wizard
Fri Jun 17, 2011 10:59 am
Forum: General Discussions and Support Questions
Topic: Please Cancel my Service
Replies: 1
Views: 20881

Re: Please Cancel my Service

Thank you for the post, would you please be able to send and email to:

sales@magicspam.com.

Let them know of your issue, and they will get back to you as soon as possible.
by wizard
Thu Jan 06, 2011 9:36 pm
Forum: News and Announcements
Topic: MagicSpam for MailEnable and upgrade of MailEnable
Replies: 0
Views: 60432

MagicSpam for MailEnable and upgrade of MailEnable

It has been noted there are some issues arising with cases where MailEnable is upgraded to 5.x while magicspam is installed and enabled. We are working on an update to avoid this, but in the meantime, please be aware that you should remove magicspam prior to upgrading to MailEnable 5.x. Once the upg...
by wizard
Fri Dec 31, 2010 3:42 pm
Forum: General Discussions and Support Questions
Topic: Errors in error_log
Replies: 1
Views: 7607

Re: Errors in error_log

Thank you for bringing this to our attention - we have forwarded this to our developers to address in the next release. As to the question of if this is something to worry about, the answer is no - it is simply a bit of polishing that needs to be done. Thanks!
by wizard
Fri Nov 26, 2010 3:41 pm
Forum: General Discussions and Support Questions
Topic: magicSpam stops checking mails from time to time
Replies: 10
Views: 26385

Re: magicSpam stops checking mails from time to time

Hi Andi, Sorry for the delayed response. Updating your Plesk installation may cause MagicSpam to stop working. Did you purchase through the our store, or through Parallels? If you purchased through our store, is your license key showing up as valid still? Do you have an 'Update Key' button available...
by wizard
Tue Oct 05, 2010 9:58 am
Forum: General Discussions and Support Questions
Topic: Trying to get MagicSpamworking- Postfix on CentOS 5 64bit
Replies: 3
Views: 67171

Re: Trying to get MagicSpamworking- Postfix on CentOS 5 64bit

Hi livingtru,

We have released a new package that works around this CentOS/Red Hat issue without needing to backport the openssl packages.

Something to be aware of during your next upgrade.
by wizard
Tue Oct 05, 2010 9:03 am
Forum: General Discussions and Support Questions
Topic: Account overrun with spam
Replies: 9
Views: 23166

Re: Account overrun with spam

Hello Chris, The art of Postfix server administration and all of the tips / tricks available are in the main outside of the scope of these forums .. however.... Some great resources exist at both www.postfix.org and many others. One item we can suggest may be worth the time to look into would be the...

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