Search found 1051 matches

by magicspam
Mon Jun 18, 2018 4:35 pm
Forum: News and Announcements
Topic: MagicSpam PLUS for MailEnable 2.1-4.2 is now officially released
Replies: 0
Views: 7484

MagicSpam PLUS for MailEnable 2.1-4.2 is now officially released

Dear Valued Customers, Our team has just released a version 2.1-4.2 of the MagicSpam PLUS for MailEnable product line that includes the following updates: + Installer no longer prompts user with false message about replacing the MTA pickup event + Uninstalling and upgrading MagicSpam will no longer ...
by magicspam
Mon Jun 18, 2018 4:34 pm
Forum: News and Announcements
Topic: MagicSpam for MailEnable 2.0.4-2 is now officially released
Replies: 0
Views: 7476

MagicSpam for MailEnable 2.0.4-2 is now officially released

Dear Valued Customers, Our team has just released a version 2.0.4-2 of the MagicSpam for MailEnable product line that includes the following updates: + Fixed major compilation bug To upgrade, you can simply point a browser to: http://www.magicspam.com/download Enter your license key, then select the...
by magicspam
Mon Jun 11, 2018 12:36 pm
Forum: General Discussions and Support Questions
Topic: Outbound Stats excessive but does not appear in logs
Replies: 1
Views: 7629

Re: Outbound Stats excessive but does not appear in logs

Hello tomtom, Thank you for your post. From your post we understand that you see a number of outgoing emails from one of your coworkers, however, there are no logs for those email transactions. In order to better assist you could you please let us know if MagicSpam is generating fresh logs? When you...
by magicspam
Thu Jun 07, 2018 12:09 pm
Forum: General Discussions and Support Questions
Topic: valid_from_domain : Mail from domain [xxx] is missing A or MX DNS record
Replies: 11
Views: 76131

Re: valid_from_domain : Mail from domain [xxx] is missing A or MX DNS record

Hello acordier, Thank you for contacting our support team via email. Just so it's recorded the reported issue was caused due to intermittent issues with your DNS server listed in the /etc/resolv.conf. Once the new nameserver was added to /etc/resolv.conf file, the issue was resolved. Thank you again...
by magicspam
Mon Jun 04, 2018 4:35 pm
Forum: General Discussions and Support Questions
Topic: sa-update failed for unknown reasons
Replies: 1
Views: 6526

Re: sa-update failed for unknown reasons

Hello jivemedia,

Thank you for your post.

In order to resolve this issue could you please run the following command in your server as 'root' to install the missing protocol:

yum install perl-LWP-Protocol-https.noarch

Please let us know if you have any questions or updates in the meantime.
by magicspam
Mon Jun 04, 2018 4:33 pm
Forum: General Discussions and Support Questions
Topic: New version 2.0.3-4.1
Replies: 1
Views: 6527

Re: New version 2.0.3-4.1

Hello cozbatur, Thank you for your post. In order to better assist you with this issue, could you please let us know what exactly did not work in new version of MagicSpam? In addition, could you please fill us in on the following details about your system: - Operating System and Version - Operating ...
by magicspam
Tue May 29, 2018 11:52 am
Forum: General Discussions and Support Questions
Topic: valid_from_domain : Mail from domain [xxx] is missing A or MX DNS record
Replies: 11
Views: 76131

Re: valid_from_domain : Mail from domain [xxx] is missing A or MX DNS record

Hello acordier, Thank you for providing us the additional information, however we were unable to replicate this issue. As this is quite unique issue, we would appreciate if you would be able to grant ssh (root) access to your server for our Senior Engineer Team to investigate this issue directly. If...
by magicspam
Mon May 28, 2018 12:37 pm
Forum: General Discussions and Support Questions
Topic: error rdns in mails
Replies: 1
Views: 13942

Re: error rdns in mails

Hello singularweb, Thank you for your post. Based on the provided information, we see that messages in question are rejected due to the sender not having valid rDNS record - for more information about this policy and about the properly formated reverse DNS record, please follow the link in the rejec...
by magicspam
Fri May 25, 2018 4:51 pm
Forum: General Discussions and Support Questions
Topic: valid_from_domain : Mail from domain [xxx] is missing A or MX DNS record
Replies: 11
Views: 76131

Re: valid_from_domain : Mail from domain [xxx] is missing A or MX DNS record

Hello acordier, Thank you for providing us the requested information. This is very unusual issue and we have now passed this information to our development team which is looking into this issue. For testing purposes, could you please provide us additional information about your system: - MagicSpam V...
by magicspam
Fri May 25, 2018 1:46 pm
Forum: News and Announcements
Topic: New MagicSpam PRO for Plesk 2.1-9.3 patch update
Replies: 0
Views: 6834

New MagicSpam PRO for Plesk 2.1-9.3 patch update

Dear MagicSpam Pro customers, We have now released MagicSpam Professional for Plesk 2.1-9.3 which is an patch release which addresses the following issue: + Fixed MagicSpam service status bug on Plesk Onyx + Fixed systemd support for MagicSpam SpamAssassin feature + Fixed systemd support for MagicSp...

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