Search found 1080 matches

by magicspam
Tue Sep 25, 2018 4:13 pm
Forum: MagicSpam for Zimbra
Topic: NDR Bounce messages in log
Replies: 1
Views: 1400

Re: NDR Bounce messages in log

Hello brodiwan,

Thank you for your question.

The NDR or bounce messages can get delivered to your customers as valid emails if they do not trigger any of the spam rules / BMS lists in MagicSpam.

We hope information helps.

Please let us know if you have any further questions.
by magicspam
Tue Sep 25, 2018 4:09 pm
Forum: General Discussions and Support Questions
Topic: Statistics for Last 24 hrs are missing
Replies: 1
Views: 743

Re: Statistics for Last 24 hrs are missing

Hello Knarf, Thank you for your post. Could you please let us know if the stats are still missing? If they are, one of the possible causes for this issue could be corrupt log files. To correct such issues related to file corruptions, please follow the instructions below: 1. Stop MagicSpam by clickin...
by magicspam
Wed Sep 12, 2018 12:31 pm
Forum: General Discussions and Support Questions
Topic: can't find default magic Spam included with plesk
Replies: 3
Views: 27581

Re: can't find default magic Spam included with plesk

Hello Okan, Thank you for your post. As we stated above, while MagicSpam is not available for purchase through Plesk directly, MagicSpam extension is still fully available for installation if purchased through MagicSpam store: https://www.magicspam.com/store.php or other via select authorized resell...
by magicspam
Thu Sep 06, 2018 11:52 am
Forum: MIPSpace Complaints
Topic: DirectAdmin appears to be using SSL. Change your script to connect to ssl://
Replies: 1
Views: 13568

Re: DirectAdmin appears to be using SSL. Change your script to connect to ssl://

Hello caguilar1, Thank you for your post. In order to resolve this issue, please perform the following: 1. Set the ssl_ignore_when_local to 1 in directadmin configuration. - open /usr/local/directadmin/conf/directadmin.conf - add the following line to file if it is not in there: ssl_ignore_when_loca...
by magicspam
Tue Sep 04, 2018 4:53 pm
Forum: News and Announcements
Topic: MagicSpam PRO for WHM/cPanel Patch Release 2.1-8.4 is now available
Replies: 0
Views: 7535

MagicSpam PRO for WHM/cPanel Patch Release 2.1-8.4 is now available

Dear MagicSpam Customers, Release 2.1-8.4 addresses a couple of issues found in the previous release. This includes: + Added new feature: Deliver to Spam Folder + Added new feature: LogSearch by the Hour via Dashboard + Updated MagicSpam logs to be more secure + Updated installation process for stab...
by magicspam
Tue Sep 04, 2018 4:51 pm
Forum: News and Announcements
Topic: New MagicSpam PRO for Plesk 2.1-9.4 patch update
Replies: 0
Views: 7540

New MagicSpam PRO for Plesk 2.1-9.4 patch update

Dear MagicSpam Pro customers, We have now released MagicSpam Professional for Plesk 2.1-9.4 which is an patch release which addresses the following issue: - Fix bug where user could view the administrator logs from the frontend module under certain circumstances To upgrade, you can simply click on t...
by magicspam
Mon Aug 27, 2018 4:49 pm
Forum: News and Announcements
Topic: Notification of Holiday Schedule: Monday, September 3rd, 2018
Replies: 0
Views: 7485

Notification of Holiday Schedule: Monday, September 3rd, 2018

Dear MagicSpam Customers, This is to let you know that Labour Day is coming up and our offices will be closed on Monday, September 3rd, 2018. as it is a Statutory Holiday. All support issues will be handled on the next business day. Once again, we would like to thank all of our valued customers for ...
by magicspam
Wed Aug 22, 2018 2:46 pm
Forum: General Discussions and Support Questions
Topic: magic spam not there after restart
Replies: 3
Views: 28429

Re: magic spam not there after restart

Thank you for providing us with the requested information. In order to continue troubleshooting this issue, could you please run following command as "root": /etc/init.d/magicspam-httpd stop /etc/init.d/magicspam-httpd start And let us know if there are any error messages or if you are able to acces...
by magicspam
Wed Aug 22, 2018 2:36 pm
Forum: General Discussions and Support Questions
Topic: can't find default magic Spam included with plesk
Replies: 3
Views: 27581

Re: can't find default magic Spam included with plesk

Hello snowymountain, Thank you for your post. As per following forum post: http://forums.wizard.ca/viewtopic.php?f=15&t=237035 MagicSpam Standard, and MagicSpam PRO are available for Plesk through select Authorized Resellers. Unfortunately, agreements with Plesk as an authorized Reseller have lapsed...
by magicspam
Tue Aug 21, 2018 12:01 pm
Forum: General Discussions and Support Questions
Topic: Plus: Where is the Spam Folder?
Replies: 1
Views: 14039

Re: Plus: Where is the Spam Folder?

Hello knetzel, Thank you for your post. MagicSpam for MailEnable sends the quarantined messages to the "Junk E-mail" directory: e.g: C:\Program Files (x86)\Mail Enable\Postoffices\<postoffice name>\MAILROOT\<username>\Junk E-mail Please note that for this to work, you would have to configure desired...

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