Search found 1049 matches

by magicspam
Mon Jun 11, 2018 12:36 pm
Forum: General Discussions and Support Questions
Topic: Outbound Stats excessive but does not appear in logs
Replies: 1
Views: 7492

Re: Outbound Stats excessive but does not appear in logs

Hello tomtom, Thank you for your post. From your post we understand that you see a number of outgoing emails from one of your coworkers, however, there are no logs for those email transactions. In order to better assist you could you please let us know if MagicSpam is generating fresh logs? When you...
by magicspam
Thu Jun 07, 2018 12:09 pm
Forum: General Discussions and Support Questions
Topic: valid_from_domain : Mail from domain [xxx] is missing A or MX DNS record
Replies: 11
Views: 75805

Re: valid_from_domain : Mail from domain [xxx] is missing A or MX DNS record

Hello acordier, Thank you for contacting our support team via email. Just so it's recorded the reported issue was caused due to intermittent issues with your DNS server listed in the /etc/resolv.conf. Once the new nameserver was added to /etc/resolv.conf file, the issue was resolved. Thank you again...
by magicspam
Mon Jun 04, 2018 4:35 pm
Forum: General Discussions and Support Questions
Topic: sa-update failed for unknown reasons
Replies: 1
Views: 6469

Re: sa-update failed for unknown reasons

Hello jivemedia,

Thank you for your post.

In order to resolve this issue could you please run the following command in your server as 'root' to install the missing protocol:

yum install perl-LWP-Protocol-https.noarch

Please let us know if you have any questions or updates in the meantime.
by magicspam
Mon Jun 04, 2018 4:33 pm
Forum: General Discussions and Support Questions
Topic: New version 2.0.3-4.1
Replies: 1
Views: 6473

Re: New version 2.0.3-4.1

Hello cozbatur, Thank you for your post. In order to better assist you with this issue, could you please let us know what exactly did not work in new version of MagicSpam? In addition, could you please fill us in on the following details about your system: - Operating System and Version - Operating ...
by magicspam
Tue May 29, 2018 11:52 am
Forum: General Discussions and Support Questions
Topic: valid_from_domain : Mail from domain [xxx] is missing A or MX DNS record
Replies: 11
Views: 75805

Re: valid_from_domain : Mail from domain [xxx] is missing A or MX DNS record

Hello acordier, Thank you for providing us the additional information, however we were unable to replicate this issue. As this is quite unique issue, we would appreciate if you would be able to grant ssh (root) access to your server for our Senior Engineer Team to investigate this issue directly. If...
by magicspam
Mon May 28, 2018 12:37 pm
Forum: General Discussions and Support Questions
Topic: error rdns in mails
Replies: 1
Views: 13808

Re: error rdns in mails

Hello singularweb, Thank you for your post. Based on the provided information, we see that messages in question are rejected due to the sender not having valid rDNS record - for more information about this policy and about the properly formated reverse DNS record, please follow the link in the rejec...
by magicspam
Fri May 25, 2018 4:51 pm
Forum: General Discussions and Support Questions
Topic: valid_from_domain : Mail from domain [xxx] is missing A or MX DNS record
Replies: 11
Views: 75805

Re: valid_from_domain : Mail from domain [xxx] is missing A or MX DNS record

Hello acordier, Thank you for providing us the requested information. This is very unusual issue and we have now passed this information to our development team which is looking into this issue. For testing purposes, could you please provide us additional information about your system: - MagicSpam V...
by magicspam
Fri May 25, 2018 1:46 pm
Forum: News and Announcements
Topic: New MagicSpam PRO for Plesk 2.1-9.3 patch update
Replies: 0
Views: 6803

New MagicSpam PRO for Plesk 2.1-9.3 patch update

Dear MagicSpam Pro customers, We have now released MagicSpam Professional for Plesk 2.1-9.3 which is an patch release which addresses the following issue: + Fixed MagicSpam service status bug on Plesk Onyx + Fixed systemd support for MagicSpam SpamAssassin feature + Fixed systemd support for MagicSp...
by magicspam
Thu May 24, 2018 1:57 pm
Forum: General Discussions and Support Questions
Topic: valid_from_domain : Mail from domain [xxx] is missing A or MX DNS record
Replies: 11
Views: 75805

Re: valid_from_domain : Mail from domain [xxx] is missing A or MX DNS record

Hello acordier, Thank you for your post. To continue troubleshooting this issue, could you please query for an A or MX record for the given domain directly from your server that has MagicSpam installed on: dig A host2.domain.com dig MX host2.domain.com and let us know if it resolves properly? Also, ...
by magicspam
Thu May 24, 2018 12:27 pm
Forum: General Discussions and Support Questions
Topic: HELO argument
Replies: 9
Views: 36122

Re: HELO argument

Hello zsozso1982,

Thank you for the update.

If you have any further issues please do not hesitate to let us know.

Go to advanced search