Search found 1172 matches

by magicspam
Fri Jun 14, 2019 11:39 am
Forum: Wishlists and Roadmaps
Topic: Block sender domain
Replies: 3
Views: 17926

Re: Block sender domain

Hello ultraprovedor, Thank you for feedback. As MagicSpam should be able to prevent the most of the spam in your system, there should not be too many instances where blocking entire domain is necessary. We would be more than happy to review the uncaught spam in your system and suggest any changes to...
by magicspam
Thu Jun 13, 2019 11:28 am
Forum: General Discussions and Support Questions
Topic: Problems with UTC
Replies: 1
Views: 13924

Re: Problems with UTC

Hello James, Thank you for your post. If you have changed the timezone in your server, to have MagicSpam process the daily statistics properly again, please update the: date.timezone = line in the following PHP file: /usr/share/magicspam/php/php.ini using the appropriate time zone as per following a...
by magicspam
Tue Jun 11, 2019 4:13 pm
Forum: Discussions on Spam Protection Policies and Default Rules
Topic: HAM List
Replies: 3
Views: 27283

Re: HAM List

Hello webedupt, Thank you for the clarification. If we understand correctly, you would like to know where MagicSpam is storing email that are sent. Please note that MagicSpam does not store any emails - MagicSpam simply process the message and pass it further to your system for delivery. That said, ...
by magicspam
Mon Jun 10, 2019 1:37 pm
Forum: Discussions on Spam Protection Policies and Default Rules
Topic: HAM List
Replies: 3
Views: 27283

Re: HAM List

Hello webedupt, Thank you for your post. Incoming messages that are being classified as HAM would be originally delivered to the customer's Inbox. Please note that the final destination folder of the message might be different if the customer has mail filters or have manually moved the email to a di...
by magicspam
Mon Jun 03, 2019 11:34 am
Forum: Wishlists and Roadmaps
Topic: Block sender domain
Replies: 3
Views: 17926

Re: Block sender domain

Hello ultraprovedor, Thank you for your post. As blacklisting entire domains can bring your server at risk of blocking valid domains for your customers, blacklisting using wildcards is only available via the: Anti-Spam / Exemptions section in MagicSpam admin-interface panel. Currently there are no p...
by magicspam
Mon Jun 03, 2019 11:27 am
Forum: General Discussions and Support Questions
Topic: Subject filed
Replies: 3
Views: 8485

Re: Subject filed

Hello ultraprovedor, Thank you for your post. First of all, please note that the provided image is edited by the customer and does not represent the original screenshot of our product - e.i: there is not "Subject" column in MagicSpam logs. As for the reported feature to include the subject line in t...
by magicspam
Wed May 29, 2019 4:33 pm
Forum: General Discussions and Support Questions
Topic: spamcop.net blocking even it is disabled
Replies: 3
Views: 18183

Re: spamcop.net blocking even it is disabled

Hello Antony,

You are very welcome!

Please let us know if you have any further questions.
by magicspam
Wed May 29, 2019 4:31 pm
Forum: Discussions on Spam Protection Policies and Default Rules
Topic: What the hell??
Replies: 1
Views: 10733

Re: What the hell??

Hello Patrick, Thank you for your post. We have check and confirm that the domain of patrick@xxxxxxxxxx.net (domain omitted for privacy purposes) indeed has valid A and MX record. The issue could have been caused due to the intermittent DNS issues in your or the recipient DNS server. We would sugges...
by magicspam
Wed May 29, 2019 10:18 am
Forum: Discussions on Spam Protection Policies and Default Rules
Topic: How to remove our IP 103.27.236.14 from your blacklist
Replies: 1
Views: 8456

Re: How to remove our IP 103.27.236.14 from your blacklist

Hello vanlong, Thank you for your post. If you follow the URL in the rejection notice, you should find detailed information as to why your message was blocked. It appears that your IP address (103.27.236.14) is listed on the MIPSPACE reputation lists. Please contact mipspace.com for delisting and fu...
by magicspam
Tue May 21, 2019 11:22 am
Forum: General Discussions and Support Questions
Topic: spamcop.net blocking even it is disabled
Replies: 3
Views: 18183

Re: spamcop.net blocking even it is disabled

Hello Antony, Thank you for your post. Based on the provided information, the email in questions does not appear to be blocked by MagicSpam - to confirm this, please check MagicSpam logs for the sending IP address: 194.25.134.22. In addition, we would check further to make sure that no RBL lists are...

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