Search found 1102 matches

by magicspam
Thu Dec 13, 2018 12:41 pm
Forum: MagicSpam for Postfix
Topic: Archie Scanning
Replies: 1
Views: 6635

Re: Archie Scanning

Hello murali, Thank you for your post. MagicSpam provides anti-spam protection through Best Practices rules and IP reputation; therefore it does not have an inbuilt antivirus or other content filtering applications. MagicSpam focuses on protecting your system before spam messages even get to your sy...
by magicspam
Fri Dec 07, 2018 12:19 pm
Forum: General Discussions and Support Questions
Topic: Payload error
Replies: 3
Views: 22184

Re: Payload error

Hello swanzey Thank you for your post. Would you be able to let us know the file name of the installer you used to install MagicSpam? In addition could you please send us a screenshot of the resulting window of going to the 'Services' applet (Administrative Tools) and double clicking on the 'MailEna...
by magicspam
Tue Dec 04, 2018 1:36 pm
Forum: General Discussions and Support Questions
Topic: .Doc Macro protection
Replies: 1
Views: 14907

Re: .Doc Macro protection

Hello lktrokom, Thank you for your post. MagicSpam is unable to block or allow emails based on attachments because MagicSpam does not perform content-filtering for its anti-spam functions. MagicSpam reduces load on your server by blocking messages directly in the SMTP layer based on IP reputation an...
by magicspam
Mon Dec 03, 2018 5:55 pm
Forum: General Discussions and Support Questions
Topic: Directadmin install but magicspam is not working
Replies: 1
Views: 9784

Re: Directadmin install but magicspam is not working

Hello nieuwhier, Thank you for your post. We are sorry to hear you ran into an issue with MagicSpam and we will work with you to have this resolved. To start the troubleshooting process, could you please let us know if the MagicSpam Protection Status under Settings -> System currently disabled? If y...
by magicspam
Mon Dec 03, 2018 5:51 pm
Forum: General Discussions and Support Questions
Topic: how to permanently block a domain?
Replies: 1
Views: 12719

Re: how to permanently block a domain?

Hello dmsservices, Thank you for your post. In MagicSpam (standard) version for MailEnable, only full email addresses are allowed to the Blacklist/Whitelist: e.g: user@domain.tld or user@subdomain.domain.tld The option to blacklist a domain, including subdomains, or entire top level domains is at th...
by magicspam
Mon Dec 03, 2018 5:51 pm
Forum: General Discussions and Support Questions
Topic: Blocking unwanted domains
Replies: 2
Views: 8961

Re: Blocking unwanted domains

Hello dmsservices, Thank you for your post. In MagicSpam (standard) version for MailEnable, only full email addresses are allowed to the Blacklist/Whitelist: e.g: user@domain.tld or user@subdomain.domain.tld The option to blacklist a domain, including subdomains, or entire top level domains is at th...
by magicspam
Fri Nov 23, 2018 11:45 am
Forum: General Discussions and Support Questions
Topic: Using RBL list on plesk or MagicSpam?
Replies: 6
Views: 41050

Re: Using RBL list on plesk or MagicSpam?

Hello Baltasar,

Thank you for your post.

You are correct, using wildcards to whitlist/blacklist entire domains/subdomains is only available in the MagicSpam PRO version.

For more differences between the versions, please see the following chart:
Chart-Plesk.png
Chart-Plesk.png (94.19 KiB) Viewed 26252 times

We hope this information helps.
by magicspam
Thu Nov 22, 2018 11:50 am
Forum: General Discussions and Support Questions
Topic: Using RBL list on plesk or MagicSpam?
Replies: 6
Views: 41050

Re: Using RBL list on plesk or MagicSpam?

Hello Baltasar, You are correct, If you would like all policies in one place for easier management, MagicSpam offers more flexibility and allow whitelisting of desired senders. Further more, if you need any reputation lists that are in Plesk but not in MagicSpam, you can simply add them via MagicSpa...
by magicspam
Wed Nov 21, 2018 1:00 pm
Forum: General Discussions and Support Questions
Topic: Using RBL list on plesk or MagicSpam?
Replies: 6
Views: 41050

Re: Using RBL list on plesk or MagicSpam?

Hello Baltasar,

Thank you for your post.

We suggest using only reputation list in MagicSpam (BMS lists), in which case you can disable RBL lists in Plesk; however, MagicSpam will work properly with RBL lists enabled in Plesk as well.

We hope this information helps.
by magicspam
Thu Oct 25, 2018 12:10 pm
Forum: General Discussions and Support Questions
Topic: mail blocked by block_list (41
Replies: 1
Views: 7655

Re: mail blocked by block_list (41

Hello Andreiggg, Thank you for your post. In order to better assist you with this issue, could you please provide us following information: - MagicSpam Version and suite (Standard or PRO) - Operating System and Version - Operating System Architecture (32 bit or 64 bit) - WHM/cPanel version As per in...

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