Search found 1532 matches

by magicspam
Mon Feb 26, 2024 5:21 pm
Forum: MagicSpam for cPanel WHM
Topic: unable to download magicspam to install?
Replies: 2
Views: 215

Re: unable to download magicspam to install?

Hello Peter2cfu,

Thank you for your posts.

Please note that wget or curl options are not available for MagicSpam download.

Instead, please ensure that you have a root access to your server and upload the file to your server as intended.

We hope this information helps.
by magicspam
Mon Feb 26, 2024 5:14 pm
Forum: Wishlists and Roadmaps
Topic: RateLimiters per domain
Replies: 3
Views: 19858

Re: RateLimiters per domain

Hello Itsky,

Thank you for your post.

We have now bumped the existing development ticket and have notified our development team of your request.

Thank you again for your inquiry, greatly appreciate your feedback,
by magicspam
Wed Jan 31, 2024 5:17 pm
Forum: General Discussions and Support Questions
Topic: Error on Ubuntu
Replies: 1
Views: 695

Re: Error on Ubuntu

Hello Bizmarquee, Sorry for the delay on seeing your post. To work around this issue, you can try using the following command: /usr/local/psa/admin/sbin/modules/magicspampro/package-updater -o -a -m This should attempt to upgrade your MagicSpam version to the latest stable - which also includes a pa...
by magicspam
Wed Jan 17, 2024 5:42 pm
Forum: General Discussions and Support Questions
Topic: MagicSpam not working on AlmaLinux / Plesk
Replies: 1
Views: 1482

Re: MagicSpam not working on AlmaLinux / Plesk

Hello piticu81, Thank you for your post. In order to better assist you with this issue, could you please reach out our support team directly via: support@magicspam.com When contacting or support team, apart from already provided information, please include your MagicSpam license in the email as well...
by magicspam
Tue Dec 19, 2023 5:29 pm
Forum: General Discussions and Support Questions
Topic: Log Search and User Interface
Replies: 3
Views: 11306

Re: Log Search and User Interface

Hello fasthost, Thank you for your post. As the most recent version in which this issue is fully resolved has been released, instead of rolling back, simply upgrade your MagicSpam to the latest official version. Please let us know if this resolves the issue in your system or if you need any further ...
by magicspam
Tue Dec 19, 2023 5:26 pm
Forum: General Discussions and Support Questions
Topic: Quarantine messages disappearing
Replies: 1
Views: 3738

Re: Quarantine messages disappearing

Hello deltecent, Thank you for your post and for providing the additional information. Based on the provided information, this issue is most likely related to the SpamAssassin in Plesk or possibly to the issue with our magicspam daemon which was resolved in the latest MagicSpam version, Before we di...
by magicspam
Tue Dec 19, 2023 5:16 pm
Forum: Discussions on Spam Protection Policies and Default Rules
Topic: Whitelist or blacklist?
Replies: 2
Views: 5869

Re: Whitelist or blacklist?

Hello NetGuarana, Thank you for your post. If the company is being used to send a lot of spam from their servers, such companies will eventually be listed on the BMS list available in MagicSpam (and other systems). Once listed their messages will be blocked until the spamming issue is resolved and t...
by magicspam
Tue Dec 19, 2023 5:15 pm
Forum: MagicSpam for cPanel WHM
Topic: Cannot Update - Logs Not Working.
Replies: 3
Views: 31796

Re: Cannot Update - Logs Not Working.

Sorry, old topic, but so it is recorded.... A new release of MagicSpam was published December 11th, 2023, that addresses log search issues, stability issues, as well as package upgrade issues. If anyone is trying to upgrade, but the interface 'upgrade now' does not work, you will need to download th...
by magicspam
Tue Dec 19, 2023 5:10 pm
Forum: General Discussions and Support Questions
Topic: Zimbra / Amavis blocking attachments
Replies: 1
Views: 34242

Re: Zimbra / Amavis blocking attachments

Old post (sorry we didn't catch it earlier!). Those log lines have nothing to do with MagicSpam. They appear to be strictly related to Amavis - which I believe runs SpamAssassin scans among others. From the looks of it, you have Zimbra configured to discard messages once they reach a certain spamass...
by magicspam
Tue Dec 19, 2023 5:09 pm
Forum: General Discussions and Support Questions
Topic: QUARANTINE[check_reverse_dns_list]
Replies: 6
Views: 17319

Re: QUARANTINE[check_reverse_dns_list]

Hello deltecent, Thank you for your post. Based on the information in your post, we suspect that the customer is using POP3 to connect, meaning that messages would be popped from the server. Furthermore, Spam folder is only available for customers connecting via IMAP, in other words, customers using...

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