Search found 1118 matches

by magicspam
Mon Jan 21, 2019 11:59 am
Forum: Frequently Asked Questions (FAQ)
Topic: WARNING: license update is pending but update failed!
Replies: 0
Views: 304

WARNING: license update is pending but update failed!

Dear MagicSpam Customer, If you have received the following notification: "WARNING: license update is pending but update failed! Please contact support@magicspam.com with your license key to have this fixed" Please perform a manual license update in the MagicSpam interface by clicking on 'Edit Licen...
by magicspam
Wed Jan 16, 2019 4:57 pm
Forum: General Discussions and Support Questions
Topic: Spam passing through.
Replies: 3
Views: 28401

Re: Spam passing through.

Hello JasonS, Thank you for your post and for providing us additional information. Based on the screenshots, we see that your BMS lists have been updating correctly. In this case we suspect that the spam emails in question have been received from the moment the new IP address was brought up for spam...
by magicspam
Thu Jan 10, 2019 3:45 pm
Forum: General Discussions and Support Questions
Topic: Spam passing through.
Replies: 3
Views: 28401

Re: Spam passing through.

Hello JasonS, Thank you for your post. Can you please confirm that you are still receiving emails from IP: 144.76.148.184? It is possible that these emails have been received from the moment IP started sending spam to the moment it was listed on any of the BMS lists enabled in your server. Just to m...
by magicspam
Thu Jan 10, 2019 3:28 pm
Forum: MagicSpam for Zimbra
Topic: Upgrade Process
Replies: 3
Views: 25335

Re: Upgrade Process

Hello glenn_uk,

Yes it is safe to upgrade from 2.0.3-4.1 version.

Please let us know if you have any further questions.
by magicspam
Tue Jan 08, 2019 12:02 pm
Forum: MagicSpam for Zimbra
Topic: Upgrade Process
Replies: 3
Views: 25335

Re: Upgrade Process

Hello glenn_uk,

Thank you for your post.

To upgrade to the latest version using the latest MagicSpam package, simply run:

dpkg -i magicspam-zimbra-2.0.4-1-trusty64-zcs6.amd64.deb

as you have indicated.

Can you please let us know what MagicSpam version you are upgrading from?
by magicspam
Fri Jan 04, 2019 5:00 pm
Forum: General Discussions and Support Questions
Topic: Outgoing Mail Limiter Triggered on {server host name}
Replies: 3
Views: 21589

Re: Outgoing Mail Limiter Triggered on {server host name}

Hello fredonline, Thank you for your post. If the user has triggered the Outbound Rate Limiter, in order to whitelist them, please add their email address in the: Settings / Exemptions / Per-User Rate Limiter Whitelist section in MagicSpam admin-interface panel. "Per-IP Rate Limiter Whitelist" is on...
by magicspam
Wed Jan 02, 2019 10:50 am
Forum: General Discussions and Support Questions
Topic: MagicSpam for Plesk feature comparison chart
Replies: 0
Views: 7470

MagicSpam for Plesk feature comparison chart

MagicSpam for Plesk comparison sheet.png
MagicSpam for Plesk comparison sheet.png (208.48 KiB) Viewed 7470 times
by magicspam
Mon Dec 31, 2018 3:02 pm
Forum: Frequently Asked Questions (FAQ)
Topic: Can I migrate MagicSpam settings from one server to another?
Replies: 0
Views: 7437

Can I migrate MagicSpam settings from one server to another?

To properly migrate your MagicSpam to the new server, first download and install to the new server the latest MagicSpam package for your system from our download site: https://www.magicspam.com/download/ Once installed, please copy (sync) following MagicSpam configuration folder to the new server: /...
by magicspam
Mon Dec 31, 2018 2:34 pm
Forum: Frequently Asked Questions (FAQ)
Topic: Can I migrate MagicSpam settings from one server to another?
Replies: 0
Views: 7439

Can I migrate MagicSpam settings from one server to another?

To properly migrate your MagicSpam to the new server, first download and install to the new server the latest MagicSpam package for your system from our download site: https://www.magicspam.com/download/ Once installed, please copy (sync) following MagicSpam configuration folders: /etc/magicspam/ /v...
by magicspam
Mon Dec 31, 2018 2:28 pm
Forum: Frequently Asked Questions (FAQ)
Topic: Can I migrate MagicSpam settings from one server to another?
Replies: 0
Views: 7453

Can I migrate MagicSpam settings from one server to another?

Migrating MagicSpam settings from one server to another is fairly easy. To properly migrate your MagicSpam to the new server, first download and install to the new server the latest MagicSpam package for your system from our download site: https://www.magicspam.com/download/ When migrating MagicSpam...

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