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by magicspam
Fri Aug 09, 2019 12:22 pm
Forum: Tip of the Day
Topic: Custom Rejection Messages
Replies: 0
Views: 38

Custom Rejection Messages

In MagicSpam, you can easily modify rejection message for each policy. To do so, please check the "Show advanced rejection message controls" option under: Anti-Spam / Spam Policies tab in MagicSpam admin interface panel and click on the "Create" button next to the desired policy for which you desire...
by magicspam
Thu Aug 08, 2019 1:19 pm
Forum: General Discussions and Support Questions
Topic: No log files written
Replies: 5
Views: 14138

Re: No log files written

Hello Harald,

Thank you for letting us know.

We are happy to hear that you were able to resolve this issue.

Please let us know if you have any questions or if you need any further assistance.
by magicspam
Tue Aug 06, 2019 10:21 am
Forum: Frequently Asked Questions (FAQ)
Topic: Plesk API Error Messages
Replies: 2
Views: 7420

Re: Plesk API Error Messages

UPDATE: To resolve this issue within Plesk Onux, please check and confirm that the following file exist and that the permissions are correct: Command: ls -la /etc/magicspam/.secret_key Output: -rw-r--r-- 1 magicspam magicspam 37 Jun 14 16:40 /etc/magicspam/.secret_key Next, please enter the followin...
by magicspam
Thu Aug 01, 2019 10:30 am
Forum: General Discussions and Support Questions
Topic: MagicSpam dont work No Logfiles
Replies: 1
Views: 57

Re: MagicSpam dont work No Logfiles

Hello BBS, Thank you for your post. We are sorry to hear you ran into an issue with MagicSpam and we will work with you to have this resolved. To start the troubleshooting process, could you please let us know if the MagicSpam Protection Status under Settings -> System currently disabled? If you cli...
by magicspam
Fri Jul 26, 2019 11:30 am
Forum: MagicSpam Pro for WHM/cPanel
Topic: Rewrite Subject Text: [**SPAM**]
Replies: 3
Views: 108

Re: Rewrite Subject Text: [**SPAM**]

Hello Lucas, Thank you for your question. Please note that MagicSpam works well with third party spam filters such as SpamAssassin and you are more than welcome to leave it enabled with your MagicSpam to block any messages that get trough MagicSpam. That way MagicSpam will reject the most of the mas...
by magicspam
Thu Jul 25, 2019 10:27 am
Forum: MagicSpam Pro for WHM/cPanel
Topic: Rewrite Subject Text: [**SPAM**]
Replies: 3
Views: 108

Re: Rewrite Subject Text: [**SPAM**]

Hello Lucas, Thank you for your post. Based on the logs and the provided information, MagicSpam is correctly exempting emails from issdigital.com.br. The reason why these emails are not rewritten by the Subject Text: [**SPAM**] is that these messages are not quarantined by MagicSpam. That said, we w...
by magicspam
Fri Jul 19, 2019 4:37 pm
Forum: News and Announcements
Topic: MagicSpam Lite for DirectAdmin - 2.0-5.1 Has Been Released
Replies: 0
Views: 109

MagicSpam Lite for DirectAdmin - 2.0-5.1 Has Been Released

Dear Valued Customers, As part of our continued efforts to provide the best anti-spam experience for hosting providers, we are pleased to inform you that we now have a new release 2.0-5.1 available for upgrade! In this release, the following updates have been made: + New Feature: MagicSpam Interface...
by magicspam
Fri Jul 19, 2019 10:18 am
Forum: News and Announcements
Topic: MagicSpam PRO for DirectAdmin - 2.1-9.1 Has Been Released
Replies: 0
Views: 98

MagicSpam PRO for DirectAdmin - 2.1-9.1 Has Been Released

Dear Valued Customers, As part of our continued efforts to provide the best anti-spam experience for hosting providers, we are pleased to inform you that we now have a new release 2.1-9.1 available for upgrade! In this release, the following updates have been made: + New Feature: Deliver to Spam Fol...
by magicspam
Tue Jul 09, 2019 1:32 pm
Forum: Tip of the Day
Topic: Replay Feature - Easy way to deal with uncaught spam
Replies: 0
Views: 129

Replay Feature - Easy way to deal with uncaught spam

Our new replay feature in MagicSpam PLUS and PRO versions allows you to easily get the list of rules that would prevent such message if enabled. To use this feature please follow the instructions below: 1. Access the 'Logs' tab in your MagicSpam admin-interface panel 2. In 'Filter by' field, please ...
by magicspam
Tue Jul 09, 2019 12:30 pm
Forum: Frequently Asked Questions (FAQ)
Topic: How to uninstall MagicSpam for Zimbra
Replies: 0
Views: 75

How to uninstall MagicSpam for Zimbra

You can uninstall MagicSpam for Zimbra by using your server's built-in package management tools. The package name will depend on which version of MagicSpam you are using. To uninstall MagicSpam on your system please use the following command (run as 'root'): Ubuntu/Debian: ---------------------- Mag...

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