Search found 1203 matches

by magicspam
Fri Jul 19, 2019 4:37 pm
Forum: News and Announcements
Topic: MagicSpam Lite for DirectAdmin - 2.0-5.1 Has Been Released
Replies: 0
Views: 9

MagicSpam Lite for DirectAdmin - 2.0-5.1 Has Been Released

Dear Valued Customers, As part of our continued efforts to provide the best anti-spam experience for hosting providers, we are pleased to inform you that we now have a new release 2.0-5.1 available for upgrade! In this release, the following updates have been made: + New Feature: MagicSpam Interface...
by magicspam
Fri Jul 19, 2019 10:18 am
Forum: News and Announcements
Topic: MagicSpam PRO for DirectAdmin - 2.1-9.1 Has Been Released
Replies: 0
Views: 23

MagicSpam PRO for DirectAdmin - 2.1-9.1 Has Been Released

Dear Valued Customers, As part of our continued efforts to provide the best anti-spam experience for hosting providers, we are pleased to inform you that we now have a new release 2.1-9.1 available for upgrade! In this release, the following updates have been made: + New Feature: Deliver to Spam Fol...
by magicspam
Tue Jul 09, 2019 1:32 pm
Forum: Tip of the Day
Topic: Replay Feature - Easy way to deal with uncaught spam
Replies: 0
Views: 39

Replay Feature - Easy way to deal with uncaught spam

Our new replay feature in MagicSpam PLUS and PRO versions allows you to easily get the list of rules that would prevent such message if enabled. To use this feature please follow the instructions below: 1. Access the 'Logs' tab in your MagicSpam admin-interface panel 2. In 'Filter by' field, please ...
by magicspam
Tue Jul 09, 2019 12:30 pm
Forum: Frequently Asked Questions (FAQ)
Topic: How to uninstall MagicSpam for Zimbra
Replies: 0
Views: 15

How to uninstall MagicSpam for Zimbra

You can uninstall MagicSpam for Zimbra by using your server's built-in package management tools. The package name will depend on which version of MagicSpam you are using. To uninstall MagicSpam on your system please use the following command (run as 'root'): Ubuntu/Debian: ---------------------- Mag...
by magicspam
Fri Jul 05, 2019 11:36 am
Forum: Discussions on Spam Protection Policies and Default Rules
Topic: my mail server blacklisted ?
Replies: 4
Views: 112

Re: my mail server blacklisted ?

Hello kmchen, Thank you for your post. You are free to choose the reverse DNS name you want for your server: however, per today's best practices for mail server operators, the PTR name should reflect the server's purpose (e.g. mail.kimsufi.com) and in addition, because the name given matches a dynam...
by magicspam
Tue Jul 02, 2019 2:43 pm
Forum: Wishlists and Roadmaps
Topic: subject from email in logs list
Replies: 1
Views: 29

Re: subject from email in logs list

Hello Jørgen, Thank you for kind words and your feedback. MagicSpam is optimized to work on the SMTP and Pre-SMTP level and does not perform any content filtering. As such, MagicSpam currently does not offer the option of including the Subject line, or any other message content in the logs. We have ...
by magicspam
Tue Jul 02, 2019 2:23 pm
Forum: MagicSpam Pro for WHM/cPanel
Topic: Problem with Spam Moved to Folders
Replies: 3
Views: 79

Re: Problem with Spam Moved to Folders

Hello Lucas, Thank you for your post. From your email we understand that email from countries listed in the country blacklist are not being sent to the spam folder. As Country Black lists belong to the blacklist (Exemptions) category and not policies, messages on the blacklists will be rejected righ...
by magicspam
Tue Jul 02, 2019 2:15 pm
Forum: MagicSpam Pro for WHM/cPanel
Topic: Icone do Aplicativo não é exibido no Cpanel
Replies: 1
Views: 24

Re: Icone do Aplicativo não é exibido no Cpanel

Hello Lucas, Thank you for your post. If MagicSpam icon is not presented for all customers that are using same package with MagicSpam protection, simply go to the "Packages" tab in your MagicSpam admin-interface panel and sync the package in question. Please let us know if this resolves the issue or...
by magicspam
Fri Jun 28, 2019 1:29 pm
Forum: Discussions on Spam Protection Policies and Default Rules
Topic: Innocent MTA blacklisted / false positive
Replies: 2
Views: 78

Re: Innocent MTA blacklisted / false positive

Hello Colo, Thank you for your post. Based on the provided information (and the information in the provided URL), it is most likely that the sender's email address or a domain have been blacklisted in: * Settings (Anti-Spam) / Exemptions / 'Sender From Black List' section in your MagicSpam admin int...
by magicspam
Thu Jun 27, 2019 3:51 pm
Forum: MagicSpam Pro for WHM/cPanel
Topic: Problem with Spam Moved to Folders
Replies: 3
Views: 79

Re: Problem with Spam Moved to Folders

Hello Lucas, Thank you for your post. Based on your post, we understand that Blocklist(41) - MIPSpace-Poor has been blocking some customer's emails even thought this policy is disabled on the global level in MagicSpam. Please note that in the MagicSpam PRO version, your customers have the option to ...

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