Search found 1093 matches

by magicspam
Thu Oct 25, 2018 12:10 pm
Forum: General Discussions and Support Questions
Topic: mail blocked by block_list (41
Replies: 1
Views: 7608

Re: mail blocked by block_list (41

Hello Andreiggg, Thank you for your post. In order to better assist you with this issue, could you please provide us following information: - MagicSpam Version and suite (Standard or PRO) - Operating System and Version - Operating System Architecture (32 bit or 64 bit) - WHM/cPanel version As per in...
by magicspam
Thu Oct 25, 2018 11:59 am
Forum: General Discussions and Support Questions
Topic: SpamAuditor.org repeated false positives, please advise..
Replies: 3
Views: 28530

Re: SpamAuditor.org repeated false positives, please advise..

Hello panel-antispam, Thank you for your post. In order to better assist you with this issue, could you please send us MagicSpam logs for the blocked messages, as well as screenshots of the following tabs in your MagicSpam admin-interface panel: * Settings / Server Policies * Settings / IP Reputatio...
by magicspam
Wed Oct 24, 2018 2:31 pm
Forum: Frequently Asked Questions (FAQ)
Topic: Why MagicSpam extension is no longer available in Plesk Extension Catalog?
Replies: 0
Views: 7623

Why MagicSpam extension is no longer available in Plesk Extension Catalog?

Hello Valued Customers, MagicSpam Standard, and MagicSpam PRO are still available for Plesk through select Authorized Resellers. Unfortunately, agreements with Plesk as an authorized Reseller have lapsed, and the situation is currently under discussion, and we hope to have an agreement in place agai...
by magicspam
Wed Oct 24, 2018 2:29 pm
Forum: Frequently Asked Questions (FAQ)
Topic: Why MagicSpam extension is no longer available in Plesk Extension Catalog?
Replies: 0
Views: 7585

Why MagicSpam extension is no longer available in Plesk Extension Catalog?

Hello Valued Customers, MagicSpam Standard, and MagicSpam PRO are still available for Plesk through select Authorized Resellers. Unfortunately, agreements with Plesk as an authorized Reseller have lapsed, and the situation is currently under discussion, and we hope to have an agreement in place agai...
by magicspam
Thu Oct 18, 2018 5:20 pm
Forum: General Discussions and Support Questions
Topic: SpamAuditor.org repeated false positives, please advise..
Replies: 3
Views: 28530

Re: SpamAuditor.org repeated false positives, please advise..

Hello cpanel-antispam, Thank you for your post. Checking "BMS Lookup Tool" from the link: http://www.linuxmagic.com/products/bms/lookup in the: http://spamauditor.org/best-practices/ip-reputation/ page, we see that IP: 184.154.133.90 is listed on couple of MIPSPACE reputation lists. Please instruct ...
by magicspam
Wed Oct 03, 2018 2:14 pm
Forum: General Discussions and Support Questions
Topic: Statistics for Last 24 hrs are missing
Replies: 8
Views: 60059

Re: Statistics for Last 24 hrs are missing

Hello Knarf,

Thank you for the update.

We are happy to hear that the issue has now been resolved.

Thank you for choosing MagicSpam!
by magicspam
Tue Oct 02, 2018 5:31 pm
Forum: General Discussions and Support Questions
Topic: Statistics for Last 24 hrs are missing
Replies: 8
Views: 60059

Re: Statistics for Last 24 hrs are missing

Hello Knarf, Thank you for your post. From your post we understand that you were unable to find the provided path and editing /etc/php.ini did not resolve the issue. To continue troubleshooting this issue, could you please confirm that the /opt/psa/admin/conf/ directory exists? If the php.ini file d...
by magicspam
Tue Oct 02, 2018 1:55 pm
Forum: Frequently Asked Questions (FAQ)
Topic: Unable to upload MagicSpam extension in Plesk Onyx 17.8.11
Replies: 0
Views: 7653

Unable to upload MagicSpam extension in Plesk Onyx 17.8.11

Dear MagicSpam Customers, In Plesk Onyx 17.8.11, the Upload option is not available unless you add the following lines to the panel.ini file: ----------------- [ext-catalog] extensionUpload = true ---------------- Please see: https://docs.plesk.com/en-US/onyx/administrator-guide/plesk-extensions/ext...
by magicspam
Tue Oct 02, 2018 1:55 pm
Forum: Frequently Asked Questions (FAQ)
Topic: Unable to upload MagicSpam extension in Plesk Onyx 17.8.11
Replies: 0
Views: 7538

Unable to upload MagicSpam extension in Plesk Onyx 17.8.11

Dear MagicSpam Customers, In Plesk Onyx 17.8.11, the Upload option is not available unless you add the following lines to the panel.ini file: ----------------- [ext-catalog] extensionUpload = true ---------------- Please see: https://docs.plesk.com/en-US/onyx/administrator-guide/plesk-extensions/ext...
by magicspam
Mon Oct 01, 2018 3:08 pm
Forum: General Discussions and Support Questions
Topic: Statistics for Last 24 hrs are missing
Replies: 8
Views: 60059

Re: Statistics for Last 24 hrs are missing

Hello Knarf, Thank you for your post. Based on the provided information, we believe that the issue is related to incorrect time zone in the php.ini file; could you please check the following file: /opt/psa/admin/conf/php.ini and make sure that the correct timezone is configured to Europe/Amsterdam a...

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