Search found 3 matches

by jwthomson
Thu Jun 16, 2016 6:24 pm
Forum: General Discussions and Support Questions
Topic: user exemption lists disappearing
Replies: 5
Views: 49962

Re: user exemption lists disappearing

Hi The exemption lists have disappeared again. Still haven't be able to determine the cause. There is no pattern to when they might disappear. Just one day they are there, the next they are not :| . Last time was over a month ago We have checked logs & crons - cannot find a reason Only the exemp...
by jwthomson
Mon Apr 18, 2016 2:53 pm
Forum: General Discussions and Support Questions
Topic: user exemption lists disappearing
Replies: 5
Views: 49962

Re: user exemption lists disappearing

Thanks for the reply. As far as we can tell there is nothing running that would account for the lists being deleted. The various users are purely mail relays and have no additional services running under them. We have been able to restore the lists from backup. I'll investigate cronjobs etc further ...
by jwthomson
Thu Apr 14, 2016 10:00 pm
Forum: General Discussions and Support Questions
Topic: user exemption lists disappearing
Replies: 5
Views: 49962

user exemption lists disappearing

User exemption lists have disappeared twice in the past 3 days. Stats & logs are also reset. No obvious reasons for this and there have been no changes at root level. Global settings haven't changed. Can anyone suggest a cause? MagicSpam Pro 2.0-3 WHM/cPanel 11.52.2 (build 5) CloudLinux 6.7 x86_...

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